Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Posted by: JMSS
Verified Purchase:Yes
We purchased this new Keurig Coffee maker to replace the one we had from January 2012 which was used every day. I like having the five levels and made sure we got that in the new one. The hot water feature for oatmeal is a plus. I am sure we will like the Keurig K-Elite as much and perhaps more than our old one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Luvie
Verified Purchase:Yes
I’ve only had it for two weeks and so far so good. I love everything about it and how quickly it brews. I love that you have so many cup sizes to choose from and that the water is filtered.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
It was great for the 3 months that it worked.
on February 20, 2021
Posted by: Gardenbug22
I bought it Ciber Monday and fell in love with it. Loved the strong feature as well as the water resevior was easier to use. The strong light worked spotily but the feature still worked. Alas yesterday morning my new Kuerig completely died after making a table spoon of coffee. I never registered it as there was no paperwork in my box, so I know I am out of luck. The reason I gave it a 3 star rating was that when it worked it was wonderful.. it just did not have any longevity
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 23, 2021
Have you tried reaching out to our Consumer Care team regarding your K-Elite coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Written by a customer while visiting keurig.com
Customer Rating
5
larger k cup and larger cup sizes
on February 20, 2021
Posted by: kiss1562
you need to create a keurig that will take a larger k cup and do at least 14 to 16 oz at one time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Steffers74
Verified Purchase:Yes
Works fantastic and has everything I was looking for.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
It works... sometimes
on February 22, 2021
Posted by: JamieKrupa7329
We bought the “Elite” model thinking it would be a high quality coffee maker that would be hassle-free device for our morning coffee. Instead we end up frustrated first thing in the morning once or twice a week. The coffee maker just locks up and won’t do anything electronic until you unplug it and plug it back in. Then your clock/brewing settings are screwed up of course. The off-brand k- cup machine we had previously worked way better than this more expensive model. There are better ways to start your day, so keep looking.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 23, 2021
This is not the experience we would like you to have with your coffee maker, Jamie. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: Poet54
Verified Purchase:Yes
I bought as a replacement for the old one
Good: a little faster than my old one
Bad : the water reservoir is not lit, ( you can’t see the level unless the whole kitchen is lit) and you need to get near it to see if it is on and if it needs water refill
The most annoying
The cover of the water reservoir is one pice , you need to remove it totally to fill the water
Instead of lifting a part
This is a design failure
Good: a little faster than my old one
Bad : the water reservoir is not lit, ( you can’t see the level unless the whole kitchen is lit) and you need to get near it to see if it is on and if it needs water refill
The most annoying
The cover of the water reservoir is one pice , you need to remove it totally to fill the water
Instead of lifting a part
This is a design failure
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 23, 2021
Thank you for your review. We appreciate you sharing this feedback on the K-Elite coffee maker.
Written by a customer while visiting keurig.com
Posted by: Mangolp
Verified Purchase:Yes
I've have had my Keurig K-Elite for only 2 weeks but, I can already tell it's the best coffee maker I've ever had. The "strong" option is wonderful, it makes the perfect cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com