I bought this 3 weeks ago and I am in love with it! After comparing and researching I went with the elite in brushed gold and extremely happy! My boyfriend even commented it looks good bad I made a great choice
This our 6th brewer in 12 years. It seems as if for various reasons they always fail just outside of the warrentee period. The quality of the product is suspect. If you don't mind replacing the brewer ever 18 to 24 months they make a good cup of cofee. At this rate it makes for a very expensive cup of coffee.
Response from keurig.comBy Keurig, Consumer Care, November 16, 2020
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
We bought this a month ago and really find the added features to be very useful, such as more cup sizes and the more silent brew. It is additionally an attractive yet low footprint coffee maker.