Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Average customer rating
4.4
(3,464 Reviews)
Rating breakdown 3,464 reviews
5 Stars
2,423
4 Stars
480
3 Stars
227
2 Stars
131
1 Star
203
86%of customers recommend this product.
(
2,704 out of
3,158)
Customer Reviews for Keurig - Refurbished Excellent - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
Customer Rating
1
Defective
on March 28, 2023
Posted by: No joe
Bought this coffee maker 2 yrs. ago. The air purge pump went out. Called to get a part to fix it. They say they have no parts its defective and I’m out of luck. Don’t know if I’d pay that much for another one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 5, 2023
Thank you for your review and feedback. We're sorry to hear about your experience with your K-Elite coffee maker. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Alishia
Verified Purchase:Yes
Not happy so far. Only used a couple of times and it constantly shuts off before brewing. It can't be plugged, it's brand new. I've ruined a whole box of K-Cups trying to get it working properly. I'm about ready to switch back to my old faithful machine.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 1, 2023
This is certainly not the experience we want you to have with your K-Elite coffee maker. Please reach out to our Consumer Care team at 866-901-2739, we will be happy to troubleshoot this for you.
Written by a customer while visiting keurig.com
Posted by: Jimbowsic
Verified Purchase:Yes
Very good coffee maker that suits our daily needs for our household.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent product! The Keurig K-Elite was a wonderful surprise as its so easy to use and has wonderful updated assets. I love the strong button and the options it has as the coffee is delicious! Its such an easy set up. This machine is plastic so its much lighter than my previous machine. I love it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 7, 2023
Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Elite coffee maker!
Written by a customer while visiting keurig.com
Posted by: belletuve
Verified Purchase:Yes
I got this about 3 weeks ago to replace my other that got shorted out due to power outage. This is just like my other only works much faster as my other was not making a full cup anyway so I'm glad the other had to be replaced.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 7, 2023
We’re so glad to hear that you’re enjoying your new K-Elite coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Patti with an i
Verified Purchase:Yes
Look no further! This is the bestest maker out there.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 7, 2023
We appreciate you taking the time to share this and we really appreciate the love! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Walter from NY
Verified Purchase:Yes
This machine is great .... But it's leaking at the bottom
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 17, 2024
This is definitely not what we like to hear, Walter. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Elite coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: DMROBI
Verified Purchase:Yes
Excellent. I tried the newer versions, K- Supreme, when they first came out. No joke, I had to return 4 of them within 90 days. Horrible product. But the K-Elite is the the best. This purchase is just a back-up. I buy one every year after my experience with then K-Supreme. I have four K-Elite's, yes 4, still in the box as back-up in case Keurig discontinues the line. I am cuurently using two K-Elites. They have been going strong for almost three years. Please don't discontinue
I would recommend this to a friend!
Written by a customer while visiting keurig.com