Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Currently
Verified Purchase:Yes
It makes the coffee light and watery and the water filter is not included. But I like that I can make a carafe
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 21, 2025
Thank you for taking the time to share your review and feedback with us. We truly appreciate it and will pass along your comments to the appropriate teams. If you ever need assistance with your K-Duo coffee maker, our Consumer Care team will be happy to help. Simply reach out to us at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Sharib
Verified Purchase:Yes
Upgraded to the new Duo. We've been a keurig family for many years. Love the "hot" and iced buttons. It's faster than our old coffee maker and we like the glass carafe and warmer plate too.
Response from keurig.comBy Keurig Consumer Care, November 15, 2024
Thank you for taking the time to share your feedback. We're glad you're enjoying the upgrade to the K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: DDix
Verified Purchase:Yes
The Gen 2 is really great. The 5 jets really improved the taste of my coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 20, 2024
We are happy to hear you are enjoying the MultiStream technology on your new K-Duo Gen 2 coffee maker. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: TN Bagels
Verified Purchase:Yes
We have been enjoying our Keurig K-Dou we recently bought to replace our Keurig K-cup machine. We have used all features (carafe, single serve and Iced coffee. We love the flexibility!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We are very glad you are enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Pickles2
Verified Purchase:Yes
I was disappointed you didnt provide coffee filters..really?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Alicia Osmera
Verified Purchase:Yes
It's been over a week, and I am not happy with this purchase.
The coffer pot is too complicated to use.
The single pod is fine for useage.
The coffer pot is too complicated to use.
The single pod is fine for useage.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
We value your time and would like to look into the concerns with your Keurig Coffee Maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: TD Review
Verified Purchase:Yes
Improvements from Gen1, too to bottom starting with a much improved pour with the new carafe. The control panel has larger and easier to use buttons and the brewing is faster and a little warmer. Overall size is about 10% smaller. The cold brew is a neat feature that we tried with Acai K-cups. A worthwhile upgrade if your previous machine is wearing out like our Gen1 was (hot plate stopped working).
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
If you are an all day coffee drinker this is NOT the right coffee maker for you or me. It only keeps coffee in the Cafe for 2 hours and you CAN NOT turn the warmer back on without it making another pot. Very POOR DESIGN FOR ALL DAY COFFEE DRINKERS
I would not recommend purchasing this K-Duo
I would not recommend purchasing this K-Duo
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com