Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Penmaker
Verified Purchase:Yes
I purchased the coffee maker after my Gen 1 decided to go flakey on me, by not dispensing the same number of ounces I selected. Instead of 12 cups in the carafe I would get any amount other than 12. same with cups.
The Gen 2 is so much better. I like the instant response rather than waiting for it to heat the water, before dispensing. I now get consistent amounts of beverages. At this point in time I am very happy with my purchase.
That being said, I am disappointed that the coffee maker didn't come with a water filter, no was any mention of one in the literature. Also, when I want to switch from coffee to hot water for tea, I have to do a 6 ounce flush to clear any left over coffee grounds in the head.
I feel the pro's far outweigh the con's in this case. If it were not for the con's, this machine would have received a 5 star raiting.
The Gen 2 is so much better. I like the instant response rather than waiting for it to heat the water, before dispensing. I now get consistent amounts of beverages. At this point in time I am very happy with my purchase.
That being said, I am disappointed that the coffee maker didn't come with a water filter, no was any mention of one in the literature. Also, when I want to switch from coffee to hot water for tea, I have to do a 6 ounce flush to clear any left over coffee grounds in the head.
I feel the pro's far outweigh the con's in this case. If it were not for the con's, this machine would have received a 5 star raiting.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 23, 2025
Thank you for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: T Man
Verified Purchase:Yes
I read all these reviews about pot leaking and not hot enough but nope all is perfect. So nice that one big water tank works for both carafe and cup!
Response from keurig.comBy Keurig Consumer Care, October 7, 2024
We are very glad you are enjoying your K-Duo coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: JCondron
Verified Purchase:Yes
Ordered this K-Duo Coffee Maker as a starter kit. Received quickly, setup was quick and I absolutely love it. Auto-set time brew for the large carafe and can make cups while it keeps warm!!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 1, 2024
We are very happy to hear that you are enjoying the versatility of the K-Duo coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Oshronbo
Verified Purchase:Yes
Best combo coffee maker yet. Very quiet and fast brewing. This one has a much better designed carafe that will pour without leaking.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 20, 2024
Thank you for taking time to share this feedback about the design of your K-Duo coffee maker. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: klin
Verified Purchase:Yes
I have wanted the 'duo' coffeemaker for a long time and was thrilled to take advantage of the recent deal. My old Keurig still works but I could not resist this new one. Have not used the carafe part yet but love the features so far. The footprint is similar, so it doesn't take up any more space.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 20, 2024
Thank you so much for reviewing your new Keurig coffee maker and for your kind words. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: M and B K
Verified Purchase:Yes
This K-Duo does everything we had hoped it said it would. My husband loves that he can select the strength of the coffee by oz and cup. I love that I can use one machine to make all of our favorite beverages.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 14, 2024
We’re so glad to hear that you’re enjoying all of your favorite beverages with the K-Duo coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Kim Wanamaker
Verified Purchase:Yes
I have wanted one of these machines since the first time I saw one. I waited until my current coffee pot died to order. Every part of this machine is amazing. The ease of adding water, the carafe that pours without dripping, the ease of the controls… I am thrilled.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 22, 2024
We just love hearing this! Thank you for taking the time to leave us your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Tsdud1
Verified Purchase:Yes
So convenient! Love the resivoir. Fill it once and you can go from pot to pods with variable sizes.
I would recommend this to a friend!
Written by a customer while visiting keurig.com