Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Kayla K
Verified Purchase:Yes
This works great in an office setting. There are significantly less k-cup's being used which is perfect for a more eco-friendly office.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ecobb
Verified Purchase:Yes
So wonderful for true coffee drinkers. In my house, we easily finish a full pot in the morning. So nice to be able to have an extra cup in the afternoon.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 13, 2025
We're delighted to hear that the K-Duo Hot & Iced Single Serve & Carafe coffee maker is a part of your daily routine! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Revans
Verified Purchase:Yes
I just want to say, this coffee maker is one of the best that I ever had! So happy with this product. I had the cuisinart. It was alway a problem, in the morning I just don’t have the time for! This one works, does not spit water all over. Pods don’t explode in a mess! What a great little machine. I won’t ever look elsewhere again!! Thank you also for the free coffee pods! I just can’t thank you enough!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 14, 2025
We are very glad you are enjoying your coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Pastordjr
Verified Purchase:Yes
First pot… tripped breaker. Reset breaker and when machine was turned on again smelled electrical wires burning in the machine and unplugged.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Let's get you some help with this. Please call 866-901-2739, Consumer Care will be more than happy to assist!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Compared to my last Keurig, that I had for years and loved, this is made with very flimsy , cheap materials. The pod coffee does not get hot. Even when I press hot. The brewer coffee tastes bad. Old. Currently looking for someone to give it to so I can purchase another brand. Good bye ole friend
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 20, 2025
Bridget, we value your time and would like to look into your concerns with the K-Duo Hot & Iced Single Serve & Carafe coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: donnalaka
Verified Purchase:Yes
Nice coffee pot. It doesn't have an on/off button which I found weird. Really love the "extra hot" feature.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 5, 2024
Thank you for taking the time to share your feedback. We're glad you're enjoying your K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: R_Fab
Verified Purchase:Yes
Fun Fact: Hidden in the Terms & Conditions you must purchase 16 total boxes (12 outside of the initial purchase) of K-Cup products in order to qualify for the half priced items. Before you purchase the Starter Kit be aware of what you are signing up for.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Hi, thank you for taking the time to share your review and feedback.
Written by a customer while visiting keurig.com
Posted by: TSmith123
Verified Purchase:Yes
Love it! We especially love the ability to set it to have our coffee ready in the morning!❤️
Written by a customer while visiting keurig.com