Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: B Placa
Verified Purchase:Yes
Great product. Always did love the Keurig brand. Dependable and reliable
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 26, 2025
Thank you so much for your kind words. We are so happy you are loving your coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Bulky, not as sleek or refined on the counter as the limited edition I previously owned. The tank, the carafe, even the drip stop plate are all different than the limited edition. It was sleek looking and excellent. This has the buttons and clock on the front where the other had it on top giving a much more aesthetic visual.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 18, 2025
Thank you for taking the time to share your feedback. We’re sorry to hear that the product didn’t meet your expectations. Your input is valuable to us, and we’d appreciate the opportunity to learn more about your experience. Please do not hesitate to contact our Consumer Care team at 866-901-2739, so we can assist you directly.
Written by a customer while visiting keurig.com
Posted by: Mare Espo
Verified Purchase:Yes
Love this duo keurig. Both of our coffees come out delicious. I also love the iced feature as well.
Response from keurig.comBy Keurig Consumer Care, September 23, 2025
Thank you for sharing your review with us. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: Terri G
Verified Purchase:Yes
We are very pleased. Love pod or carafe option. Quiet as well.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 26, 2025
Thanks for the amazing review! We really appreciate it.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Love, Love, Love this machine. My husband uses the carafe, I use the extra hot feature and our son uses the iced feature. This is the perfect "family" coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 2, 2025
We’re so glad to hear the K-Duo coffee maker is a hit with the whole family! Thank you for having us as a part of your daily routine. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Sewmommy
Verified Purchase:Yes
I think it’s great having both machines in one place. I make ice coffee more than cappuccino at home was the deciding factor in buying this
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
Thank you for taking time to share this feedback about the design of your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Works great! Love both the pot and single serving side. Very happy with it!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We are very happy to hear that you are enjoying the versatility of the K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for taking the time to share your feedback Donna. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Mark from Vermont
Verified Purchase:Yes
Absolutely love this K-Duo machine!! Versatile, easy to use, and top quality!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 10, 2025
Thank you so much for your kind words Mark. We are so happy you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Enjoy!
Written by a customer while visiting keurig.com