Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Ann Hale
Verified Purchase:Yes
Very pleased with this coffee maker. I single brew first in the morning and start the pot for my thermos. I also love the iced coffee option. The extra space in the water tank, works very well for my mornings. The coffee pods, have been a wonderful addition to my regular morning brew.
Response from keurig.comBy Keurig Consumer Care, May 8, 2025
We are very happy to hear that you are enjoying the versatility of the K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for taking the time to share your feedback Ann. Enjoy!
Written by a customer while visiting keurig.com
Posted by: zcblynne
Verified Purchase:Yes
Good job on the carafe with a guard so that it doesn't leak all over when you pour! Great easy to use machine...loving it!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 8, 2025
Thank you so much for your kind words. We are so happy you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Sbenton78
Verified Purchase:Yes
Great coffee maker! Love the hot cold feature and i can make a pot!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 8, 2025
We are thrilled to hear that you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Posted by: John in Cranston RI
Verified Purchase:Yes
This machine seems to do a better job at brewing. I suspect it distributes water more evenly.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 6, 2025
We love hearing this! Thank you for your review and feedback. Happy Brewing, John!
Written by a customer while visiting keurig.com
Posted by: JTB1
Verified Purchase:Yes
Fantastic coffee maker, I’ve used both individual cups and brewed a pot and everything was fast and tasted great.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 1, 2025
We are beyond excited to hear that you are loving your K Duo coffee maker. Thank you for taking the time to share your feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Love this machine. Finally a full pot of coffee. ❤️
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 6, 2025
Thank you so much for your review, Cynthia. We are glad you are enjoying your K-Duo Hot & Iced coffee maker. Nothing better than a full pot of coffee!
Written by a customer while visiting keurig.com
Posted by: KimBerk
Verified Purchase:Yes
I was excited to see that Keurig made a coffee maker/single cup combo. I had one before made by another company and the water tank leaked. We then used another coffee maker brand and had a separate small Keurig. I am spoiled. This Keurig Gen 2 has a couple of issues that I am not happy with. We love the single cup side. It works better than our old small one. The coffee pot side has no way to adjust shut off time. It is two hours whether you want it that or not. I will not drink coffee that old. Also, you can only make a minimum of 6 cups at a time. When my husband is not home, I like to make 3 cups. That way, I can have a cup and then have a refill. Keurig pods are too expensive to have to make two cups for a refill. This wastes too much coffee. The hot plate does not keep the coffee pot hot enough and there is no way to adjust the temperature of it.
Response from keurig.comBy Keurig Consumer Care, May 13, 2025
We appreciate your review and apologize that we could not meet your expectations Kim. We will pass your feedback onto our engineering and quality teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: CSmith
Verified Purchase:Yes
Easy to use! Love that I can place the water reservoir in a place that suits my needs and I have the option of single cup or pot.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
Thank you for taking the time to share your feedback. We're glad you're enjoying your K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com