Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - Refurbished Excellent - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: DebAJ
Verified Purchase:Yes
Not having to drag 2 types of separate coffee makers on the counter is a blessing. Now one swipe of a process of my desire is at hand. One tank of water with a filtration system using a pod of regular or flavored coffee. Ice in a cup or hot mug of your choice. Making a full batch of coffee ideal setup. You’ll pat yourself on your back and wonder why you didn’t do this earlier
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 13, 2025
We just love hearing this! Thank you for taking the time to review your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: JillK
Verified Purchase:Yes
We had the older version of this coffee pot and appreciated the dual options of brewing a pot or a single serving. The newer design is more sleek and the pot doesn't drip when pouring.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2024
Hi Jill, thank you for sharing your feedback on the design of your new K-Duo coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: Dlwc
Verified Purchase:Yes
I love the new stream technology, makes the coffee taste so much better. I use the coffee pot side to brew a pot of tea for iced tea.
Written by a customer while visiting keurig.com
Posted by: HBURKE
Verified Purchase:Yes
This gen 2 model is a great improvement over the first one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JHF2025
Verified Purchase:Yes
Brews well with a couple of significant design issues. While they may sound trivial, they make the brewer frustrating to use. First, it is so light that anytime you use it it slides across the counter and/or tips. Second, there is no power backup for the clock or programming so anytime you lose power, you have to reset the clock and reprogram start time for auto brew. Third, There is apparently no way to turn the pot off other than to unplug it (requiring clock and auto brew reprogramming) so if you do not want to leave the pot heating when you leave, unplugging seems to be the only option. These are real inconveniences that I would not expect from Keurig in this type of brewer. At this point we plan to return it and purchase another brand.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. We hope this helps!
Written by a customer while visiting keurig.com
Customer Rating
1
1 side quit working after 3 weeks
on January 13, 2025
Posted by: Rindy
I received this item little bit before christmas and the one side already quit working. Called for a replacement and they said they r out of them and would send when they had them. Which makes it worse on us. We now have pretty much a coffee maker that doesn't work.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Chris Stamford CT
Verified Purchase:Yes
Coffee brews more quickly without loss of flavor than prior K-Duo models. Heating plate is a great improvement over the insulated Carafe, and it doesn't burn the coffee if left for a period of time. Smaller profile makes it less obvious on the kitchen counter. Very pleased with this purchase after one month. We'll see how it holds up.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 9, 2025
We are thrilled to hear that you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Melissa Gouty
Verified Purchase:Yes
Love this coffee pot! It has a perfect pour...no dribbles or drips. The reservoir is easy to fill and replace. Many options for both pots and cups. Thank you! This Keurig coffee maker is SOOOOO much better than the more generic system I had for several years.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
Hi Melissa, we are so happy to hear that you are loving your new K-Duo coffee maker! Thank you for taking the time to share your review and feedback with us.
Written by a customer while visiting keurig.com