Customer reviews from epson.com
Epson - Refurbished Excellent - Home Cinema LS11000 4K PRO-UHD Laser Projector - White
Average customer rating
4.4
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
6
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Epson - Refurbished Excellent - Home Cinema LS11000 4K PRO-UHD Laser Projector - White
Customer Rating
5
Great product, with one minor complaint.
on March 17, 2024
Posted by: pyeatt
I received my Epson 11000, and set it up for a test viewing. I read the quick start guide (included) and the manual, which is only available online. The projector is awesome! The only thing that I would change would be to move the focus option to the top of the "lens" menu. It is very difficult to set up the parameters when the screen is not in focus. The first priority should be to get it into focus, so that the customer can read the on-screen instructions. After all other parameters are set, they may want to re-visit the focus settings. But focus is where it should start. Love the product, but strained my eyes setting it up. Would have been nice to be able to focus it first, before all the other options that I could not read because it was not focused... That simple change in the firmware to make focus the first item on the lens menu would make it a better product. Once I got to the focus option and got it in focus, I was able to set it up and it is beautiful!
Written by a customer while visiting epson.com
Customer Rating
5
I LOVE IT
on February 7, 2025
Posted by: iatetheprojectorbleh
this is the best thing a human being has ever created 🐱🐉💖✨👍👏
Written by a customer while visiting epson.com
Customer Rating
5
Great Features
on November 14, 2023
Posted by: ksuri577
good
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Pure Garbage and cheap company
on January 20, 2026
Posted by: Preston trott
from Birmingham al
Garbage projector...less than 200 hours on it and did a firmware update that bricked the unit...epson refused to cover it and charge just about as much for the projector to fix it...dont by epson projectors.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, January 23, 2026
Hi Preston Trott, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
The best thing I have done for my home theater.
on February 27, 2026
Posted by: Troy T
The best thing I did to replace my old bulb Epson 5040.
This LS11000 meets every thing my home theater could imagine.
I love its sharpness and cool blacks.
It turns on in a second, no more waiting.
It doesn’t do 3D which I kind of like but most places don’t produce it any longer.
All in all, this is the perfect projector for my 123 inch theater screen.
This LS11000 meets every thing my home theater could imagine.
I love its sharpness and cool blacks.
It turns on in a second, no more waiting.
It doesn’t do 3D which I kind of like but most places don’t produce it any longer.
All in all, this is the perfect projector for my 123 inch theater screen.
Written by a customer while visiting epson.com
Customer Rating
5
Super happy with my purchase.
on April 12, 2026
Posted by: ABateni
from Boise
I purchased this projector (as renewed) to upgrade my previous projector which did not support 4k. I have a room with limited light control. I am amazed with the quality of the image. The colors, contrast and blacks are much better than what I was expecting. Very happy with the product. I do not game so cannot comment on the other aspects. Oh... and it was very easy to set up and it is very quiet too.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting epson.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5