Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-C400/ZA 2.0 Channel C-Series Soundbar with Built-in Woofer - Black
Average customer rating
4.6
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
90
4 Stars
25
3 Stars
6
2 Stars
1
1 Star
1
92%of customers recommend this product.
(
33 out of
36)
Customer Reviews for Samsung - Refurbished Excellent - HW-C400/ZA 2.0 Channel C-Series Soundbar with Built-in Woofer - Black
Customer Rating
5
Phenomenal
on October 17, 2023
Posted by: Landon
[This review was collected as part of a promotion.] As the title says, the sound bar is absolutely phenomenal. It has a rich sound, even compared to that of Bose. I have always used Samsung products and the sound bars no exception. I look forward to new Samsung products. I'll always be one of the first to purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound quality
on October 18, 2023
Posted by: ManCave58
[This review was collected as part of a promotion.] I use the sound system with my Samsung 65" TV. I often host "Movie Night" in my man cave. This system has incredible features and sound. All features are user-friendly. The sound quality is very high and impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The sound is good buy I prefer Sony
on October 19, 2023
Posted by: DanielZ
[This review was collected as part of a promotion.] This is a good sound but the sound of other sound bars is way much better for less price
Value
4
Response from Samsung USBy Samsung Solutions, October 20, 2023
Hello DanielZ,
Thank you for sharing your review of the HW-C400 soundbar. We value your feedback and will share it with our teams.
Did you know you can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Thank you for sharing your review of the HW-C400 soundbar. We value your feedback and will share it with our teams.
Did you know you can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Entry Level Sound Bar
on October 20, 2023
Posted by: michael408
from Lenexa
Gender:Male
[This review was collected as part of a promotion.] The Samsung HW-C400 soundbar, released in 2023, is a compact and relatively budget-friendly 2.0 channel soundbar ideal for enhancing the audio experience of smaller TVs, particularly when enjoying stereo content like music or TV shows. It has a simple rectangular design, typical of Samsung soundbars, with a black finish and a lightweight build of 907 grams. The front sports a metal grille while the top is finished in brushed metal, although the sides are made of plastic. On the top of the device, there are basic controls for selecting inputs, adjusting volume, and powering the soundbar on and off. It also comes with a remote control for easy operation. The HW-C400 soundbar measures 64cm in width, which complements smaller TVs well, and at a height of 6.6 cm, it is unlikely to obstruct the screen even when placed in front of the TV. Additionally, wall-mounting brackets are included if you prefer to mount it on the wall. Feature-wise, the HW-C400 is an entry-level model with a simple two-channel design employing four forward-firing drivers consisting of wide-dispersion woofers and tweeters. It supports two-channel Dolby Digital and DTS but lacks a dedicated center channel for dialogue, which may not significantly impact performance thanks to its two sound modes: Standard and Surround. While the Standard mode is ideal for listening to music and some TV programs, the Surround mode aims to provide a more immersive experience when watching movies, TV series, and games. Despite its budget-friendly nature, the HW-C400 soundbar does have Bluetooth connectivity allowing for music streaming directly from smartphones or tablets. If paired with a compatible Samsung TV, audio can also be streamed from the TV to the soundbar wirelessly, which helps in reducing cable clutter. In terms of sound quality, the HW-C400 soundbar has a power output of 40W which might not be loud enough for some users, especially at maximum volume. However, it manages to maintain sound clarity without distortion even at full volume. The soundbar performs well with two-channel content, providing a decent level of separation in Stereo mode, a solid midrange, and well-defined treble. However, it falls short in the lower frequency range, and despite having a built-in subwoofer, the bass output may not meet the expectations of bass enthusiasts. Although it's a basic soundbar with limited features, the HW-C400's price point and the sound quality it offers for stereo content make it a worthy consideration for individuals on a budget or those with smaller living spaces.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Great Sound
on October 26, 2023
Posted by: Broder4
from Ijamsville
Gender:Female
[This review was collected as part of a promotion.] The sound bar made great sound within the family room. The sound was clear and made the shows on the television better than I have experienced in before having the soundbar. I had a hard time changing the volume when I switched between apps. I had to purchase a separate subwoofer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Sound
on October 26, 2023
Posted by: Rinzminz
from Tampa
Gender:Female
[This review was collected as part of a promotion.] This soundbar sound quality is amazing, gives a clear audio and sound. It made a huge improvement to my tv as the built in speakers are not that powerful. I really enjoy watching movies now. I would recommend this to anyone looking for the Soundbar.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Surprisingly loud and clear
on October 26, 2023
Posted by: Mparker
from Spring
Gender:Male
[This review was collected as part of a promotion.] Let's start off that I was not expecting the samsung sound bar to have such high volume with clear sound and enough bass. It has exceeded my expectations by a mile. I love that I was able to add this speaker to my other bluetooth samsung MX T40 tower speaker. It is totally wireless connection. I personally like to have the old school option of the aux because the technology sometimes fails me. Also you have to use the remote to turn on which who knows where their remotes are ever. Other then the couple small things this has been a great addition to my surround sound.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Great sound
on October 28, 2023
Posted by: Movinma
[This review was collected as part of a promotion.] Use it for all TV watching mostly movies. The voices are so much clearer.
Value
4
Written by a customer while visiting Samsung US