Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-C400/ZA 2.0 Channel C-Series Soundbar with Built-in Woofer - Black
Average customer rating
4.6
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
90
4 Stars
25
3 Stars
6
2 Stars
1
1 Star
1
92%of customers recommend this product.
(
33 out of
36)
Customer Reviews for Samsung - Refurbished Excellent - HW-C400/ZA 2.0 Channel C-Series Soundbar with Built-in Woofer - Black
Customer Rating
5
Look no further
on November 25, 2023
Posted by: Antonelli
[This review was collected as part of a promotion.] Just replaced my cheap 10 year old piece of junk soundbar. The difference in sound quality is unbelievable. I can't believe how much better it sounds. Like a mini movie theater sound experience at home. They are very clear and clean sounding. Everything I wanted and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cheap speakers
on November 16, 2023
Posted by: SamLove
[This review was collected as part of a promotion.] Works well enough, affordable. Makes noise but not much bass
Value
3
Response from Samsung USBy Samsung Solutions, November 17, 2023
Hello SamLove,
Thank you for sharing your thoughts regarding the HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for sharing your thoughts regarding the HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
C series review
on November 13, 2023
Posted by: Bas2023
[This review was collected as part of a promotion.] Works very well. I like the crisp sound coming out of it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds is awesome
on November 13, 2023
Posted by: Loveit1
[This review was collected as part of a promotion.] At 1st it seems confusing to operate but once you get the hang of it. Sound quality, space it occupies and use is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's working great
on November 12, 2023
Posted by: Johnny6
[This review was collected as part of a promotion.] It sounds great, got a good base couldn't expect any less with these great samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound
on November 11, 2023
Posted by: MusicLover
[This review was collected as part of a promotion.] Mine is connected to my garage tv. It sounds amazing!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound bar
on November 10, 2023
Posted by: Kbodily
[This review was collected as part of a promotion.] I use my samsung sound bar for streaming TV and movies and the sound is absolutely amazing. Crystal clear sound. No distortion even at high volume. This is the best sound bar I have ever owned and I recommend this this to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 7, 2023
Posted by: Ysiraj64
[This review was collected as part of a promotion.] The sound is crisp and clean. Very easy to connect and switch from different devices.
Value
5
Written by a customer while visiting Samsung US