Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-C400/ZA 2.0 Channel C-Series Soundbar with Built-in Woofer - Black
Average customer rating
4.6
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
90
4 Stars
25
3 Stars
6
2 Stars
1
1 Star
1
92%of customers recommend this product.
(
33 out of
36)
Customer Reviews for Samsung - Refurbished Excellent - HW-C400/ZA 2.0 Channel C-Series Soundbar with Built-in Woofer - Black
Customer Rating
5
Amazing sound and interesting controls
on March 23, 2024
Posted by: Sabastian
[This review was collected as part of a promotion.] Amazing product and worth the money it's easy to use and sounds like a theater
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has fantastic sound.
on March 17, 2024
Posted by: Speakers
[This review was collected as part of a promotion.] The system has amazing sound and projects like no other system I've listened to. It feels like your in the middle of the action. Definitely recommend the purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good value for the money.
on February 27, 2024
Posted by: repp
from NM
Have had this soundbar a little over a month - very pleased with it. Easy to set up and perfect for my application.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Frustratingly Inconsistent!
on February 3, 2024
Posted by: CC39
from York, PA
Frustrated with this particular soundbar! Had lots of great reviews but it’s been less than great for us. Brand new & within 1 week has given us issues with audio sounding distorted. We’ve tried everything we can find online to fix the issue, including factory reset, and we’ve had no such luck. Very irritating that a brand new soundbar hasn’t lasted a week.
Features
2
Performance
1
Design
4
Value
3
Response from Samsung USBy Samsung Solutions, February 5, 2024
Hello CC39,
Thank you for your purchase of the Samsung HW-C400 Soundbar, I am sorry that you have experienced this issue with your soundbar.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
So that we can better assist you, please reach out to Samsung Support at
1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you so we can work together to find a solution.
~Samsung Solutions
Thank you for your purchase of the Samsung HW-C400 Soundbar, I am sorry that you have experienced this issue with your soundbar.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
So that we can better assist you, please reach out to Samsung Support at
1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you so we can work together to find a solution.
~Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
More watts per channel.
on January 16, 2024
Posted by: Rodney44
I wish there was the same model but with more watts per channel, around 80 watts would suffice
Written by a customer while visiting Samsung US
Customer Rating
4
MY NEIGHBORS ARE JEALOUS
on December 16, 2023
Posted by: AstroZ
[This review was collected as part of a promotion.] My Samsung sound bar stands as the pinnacle of audio excellence in my entertainment setup. From the moment I integrated it into my home theater system, the difference in sound quality was nothing short of astonishing. The clarity and depth of the audio produced by this sleek device elevate my movie nights to a cinematic experience, making every dialogue crisp and every background score immersive. Its powerful subwoofer adds a rich bass that resonates throughout the room, creating a dynamic audio environment that truly enhances my overall viewing pleasure. The sound bar's advanced technology ensures a well-balanced audio output, allowing me to discern even the subtlest nuances in music and dialogue. Its seamless connectivity options, including Bluetooth and HDMI, provide versatility and ease of use. The sleek design and compact profile of the sound bar complement my living space seamlessly, adding a touch of modern sophistication. The user-friendly interface and intuitive controls make it a breeze to customize settings and tailor the audio to suit my preferences. Whether I'm watching a thrilling action movie or enjoying a quiet evening of music, the Samsung sound bar consistently delivers a premium audio experience. Its reliability and durability are evident in its consistent performance over time, solidifying its status as the best sound bar I've ever owned.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Out There
on December 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I ABSOLUTELY LOOOOOOOOOOOOOVE ALL of my Samsung products!!
The Samsung C Series 2.0ch. Soundbar, is crystal clear for the sound & is a WONDERFUL product!!
The Samsung C Series 2.0ch. Soundbar, is crystal clear for the sound & is a WONDERFUL product!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very nice sounds awesome easy
on December 1, 2023
Posted by: Robtt4076
[This review was collected as part of a promotion.] Use it for music movies and streaming compatible with all my devices
Value
5
Written by a customer while visiting Samsung US