My son had this backpack and the straps started to fray. He liked it so much that he wanted another one. So I bought it as a Christmas present for him.
I bought this backpack just over 2 years ago and really liked it. But now the zipper on the laptop area isn't holding up. I'll be walking and and it just rips open. After a couple tries it zips back together, but now I don't trust putting anything in that compartment.
Response from TargusBy Targus Support, November 14, 2022
We are sorry to hear about the zippers on the Drifter II. However, I am pleased to inform you that this backpack does have a limited lifetime warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST and they will be happy to help you with a warranty claim.
The backpack is fantastic for traveling because it can fit so much stuff. If wanting to use the bag for airplane travel, it is a little big to fit under the seat.
I ordered a new one to replace the one I had for several years. It served me extremely well, but one of the most frequently-used zippers became problematic. I couldn't find any other backpacks with such good organization with pockets for both laptops and tablets, so I figured I might as well get what I knew I liked. Unfortunately, my newer backpack was not up to the same standards (by a long shot). It's been a few weeks, and two zippers are already inconsistent, plus an inside pocket has torn. It's not completely useless, but it's nowhere near as easy to rely on as my old one.
Response from TargusBy Targus Support, Targus Support, June 10, 2022
We are sorry to hear about the zippers and torn pocket on your Drifter. Our backpacks have a limited lifetime warranty. Please contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST they will be happy to help you.
It is perfect for school holding laptop and many other items nicely organized. My 14 year old son loves it. This is the second one purchased, same model/style and color.
In look8ng for a bag, I initially went to a competitor. I settled on this bag because of the size and description. When it was back in stock I received a notice that and decided to try it. I've never owbed on of their bags before and was curious. The bag has two major issues. 1. If items are left in the front pocket and you remove your computer from the back pocket the bag becomes front heavy abd tips forward. This seems to be an issue with the design since my previous bag did not. 2. Every bag I have ever owned sits well on my shoulder, using a single strap, without wanting to slide off. This bag requires constant repositioning, or the 2nd strap, to prevent it from sliding off your shoulder
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, March 14, 2022
Thank you for your review of our Drifter II. The bag is designed to provide lumbar support and therefore 2 straps would need to be used for that feature to be affective. Although, we have had bags that have an anti-tip feature this is not one of those models and may tip forward or back depending on the situation. We would be happy to assist you with finding a bag that works with your needs. Please contact us at 877-482-7487 Monday thru Friday 10 AM EST to 7 PM EST.
Great bag with many pockets. Like the color. Wish you had more color options and like some other reviews, I am concerned that the bag won't do well with the weight of my laptop and such. Otherwise, a wonderful bag!
I purchased this bag a week prior to my scheduled travels. Just alone actually loading the bag as my carry on. Granted I did inspect the bag and the zippers prior to my purchase, all seemed well. I did not overload my bag by no means. But yet the stitching for the outside top pocket had already began to fail me.