Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
Average customer rating
4.5
(5,619 Reviews)
Rating breakdown 5,619 reviews
5 Stars
4,167
4 Stars
715
3 Stars
225
2 Stars
160
1 Star
352
89%of customers recommend this product.
(
4,325 out of
4,857)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
Customer Rating
4
Good but not Great
on July 15, 2025
Posted by: mamacass88
from missouri
I love this ice maker it makes just the right amount of Ice for my family of 5. It was easy to set up and easy to fill the water tank. My only issue is that now that I've use it awhile it makes an awful noise when filling up the reservoir.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Cleaning
on July 15, 2025
Posted by: Rebus
The ice maker is great in concept size and quality, but having to clean the system monthly at a minimum is a pain. I’ve never had an issue with a built in refrigerator ice maker. The cleaning issue is the sensors. I’m not sure I would buy again
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, July 22, 2025
We are happy to hear that you are enjoying the concept of this icemaker and its quality. Keeping this unit clean is imperative to the success of this machine. To keep nugget ice tasting fresh and ice maker performing properly, descaling/sanitizing is highly recommended. We have provided some cleaning instructions for this unit on page 7 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--5xxXyJkk--/a656dd8264a1786411b2865c10956f3e46f3598f.pdf
https://products-salsify.geappliances.com/image/upload/s--5xxXyJkk--/a656dd8264a1786411b2865c10956f3e46f3598f.pdf
Written by a customer while visiting geappliances.com
Customer Rating
1
Opal ice maker
on July 15, 2025
Posted by: Bucktin
from Il
Ice maker exploded internally after 20 days of use
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 22, 2025
We would like to assist you with this ice maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good product
on July 15, 2025
Posted by: cadet44
Very nice product. Makes really nice ice. As far as noise, the ice making is not loud, but at time it starts to squeal which is very annoying.
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Diego, GE_Appliances, July 22, 2025
We would like to provide some clarification regarding the squeal sound your unit is producing. It is normal for the unit to make this sound as ice begins to build up around the internal mechanisms. This typically occurs before or during the defrost cycle. Please note that the unit features an automatic defrost cycle, which usually takes about 10 to 20 minutes to complete. Once the defrost cycle finishes, the squealing sound will stop.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love Love the Ice
on July 15, 2025
Posted by: MrsLbs
from TN
Love the ice maker! It does need cleaning every 2 weeks but it’s a quick process.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Randomly shuts off
on July 15, 2025
Posted by: KG30328
It is ok. Quickly makes ice , but randomly turns itself off and then there is no ice.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, July 22, 2025
We'd like to assist you with your Opal. We recommend unplugging the unit for 5 minutes and plugging it back in to reset it. This may help.
One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it!
on July 15, 2025
Posted by: Mari97
from Zillah, WA
I love this thing I make my own iced coffees and redbulls at home and this ice is the cherry on top. Seriously best purchase no regrets. Only took one star because i have the older version so doesnt have the drip tray and scoop holder like the new upgrade version
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the ice!
on July 15, 2025
Posted by: cl34
from Frisco TX
We love this icemaker. The only reason I couldn't give 5 stars is that it sometimes is a little noisy.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Written by a customer while visiting geappliances.com