Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
Average customer rating
4.5
(5,619 Reviews)
Rating breakdown 5,619 reviews
5 Stars
4,167
4 Stars
715
3 Stars
225
2 Stars
160
1 Star
352
89%of customers recommend this product.
(
4,325 out of
4,857)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
Customer Rating
5
Great Ice Machine for Busy Household!
on June 4, 2025
Posted by: conkm1
from Berkeley, CA
This machine is very impressive for it's quality and the amount of ice that it puts out! We have a large household and this icemaker manages to keep us with a steady supply of ice. The machine itself isn't that big but it produces ice very quickly and quietly. The nuggets are nice and crunchy, and last a long time in a double-walled water bottle. Installation was very easy (just be sure to follow the cleaning instructions first) and I appreciated that the water tank could be installed on either side. I actually really like the app feature--it lets me know when to tell my housemates to fill the water tank. The light also makes it feel very fancy. Sometimes the side water tank needs to be lifted in/out or the B Tube needs to be pinched a bit to let water flow into the main reservoir. I also wish there was a place to put the ice scoop on the machine (not in the drawer) but beyond that we're very happy with it.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
The good ice
on June 5, 2025
Posted by: shb3
Love the ice and how fast it makes it. Quiet and compact
Written by a customer while visiting geappliances.com
Customer Rating
5
Fast and easy to use
on June 7, 2025
Posted by: EricHS66
Love this ice maker. Supper fast, easy to use, great tasting ice. Profile series are the best.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great ice machine!!!
on June 7, 2025
Posted by: RedKdawg
Awesome ice machine makes the best nugget ice works flawlessly!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing Product
on June 8, 2025
Posted by: Kate897
This is my favorite thing I own! It makes ice soo fast and It is easy to clean!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Crunchy Ice
on June 8, 2025
Posted by: BobaIce
from Alabama
The Opal 2 makes the perfectly-sized, crunchy ice like you get in drinks at Sonic and Zaxbys. This kind of ice is exactly what I wanted, and my Opal 2 makes it daily! So far, I’ve been very satisfied with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible product!!!!
on June 8, 2025
Posted by: LaurenBog
from Cheyenne ok
We’ve had 2 of these ice makers and they ALWAYS break. I cleaned it every week and descaled it every 2 to 3 weeks. It makes a high pitched noise. The These ice machines were not made for last longer than 8 months. That’s a lot of money to spend in a product that doesn’t last long.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 13, 2025
We would like to assist you with this icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Love, but didn't last.
on June 9, 2025
Posted by: Opal and us
from Longview, Tx
We have the machine in a busy office. We loved it when we first received it. Loved the nugget ice! I cleaned it every couple weeks. However, less than 6 months in it seems the pump has gone out. We are in the middle of working with the company on replacing it. We will see how it goes.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, June 13, 2025
We see that you are working with our agents, and we are confident that they will get this ice maker issue resolved and allow you to take advantage of your manufacturer's limited warranty.
Written by a customer while visiting geappliances.com