Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
Average customer rating
4.5
(5,619 Reviews)
Rating breakdown 5,619 reviews
5 Stars
4,167
4 Stars
715
3 Stars
225
2 Stars
160
1 Star
352
89%of customers recommend this product.
(
4,325 out of
4,857)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
Customer Rating
1
Doesn't last long
on April 19, 2025
Posted by: mrsc465
I loved this machine in the beginning. I clean it and descale it regularly. However after 18 months it wont stop making a screeching noise. I have purchased descalers, water filters, all of the recommended products and it wont stop making noise. GE needs to build this better and make it more cleaning friendly or provide a better warranty
Response from geappliances.comBy Adrian, GE_Appliances, April 22, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
My whole family loves this icemaker!
on April 20, 2025
Posted by: JMC1118
from Louisville, KY
[Employee of ge_appliances] My family loves nugget ice! This icemaker is more quiet than the previous version and I love the larger side tank’
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love out
on April 20, 2025
Posted by: soniac227
from Killeen, TX
I absolutely love it love it love it!! I got a great deal on mine as well!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE IceMaker
on April 21, 2025
Posted by: Dkhaxton
from Tn
I don't know why we waited so long! Perfect ice and capacity for us!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Upgraded from FirstBuild Opal to 2.0
on April 21, 2025
Posted by: Ripper007
Very quiet. Very efficient. I had the original First Build Opal that finally started to fail. I’m hoping this one lasts just as long.
Response from geappliances.comBy Diego, GE_Appliances, May 1, 2025
Thank you for your review and for being a loyal Opal user! We're happy to hear that you're enjoying the quiet operation and efficient performance of the Opal 2.0. It’s great to know your original FirstBuild unit served you well, and we’re hopeful this new model continues to meet—and exceed—your expectations.
With Rapid Production, your ice is ready in 10 minutes or less, and we agree—nothing beats that chewable, craveable nugget ice! Perfect for everything from cocktails to sodas, it’s what makes the Opal experience truly unique.
Thank you again for choosing GE Profile!
With Rapid Production, your ice is ready in 10 minutes or less, and we agree—nothing beats that chewable, craveable nugget ice! Perfect for everything from cocktails to sodas, it’s what makes the Opal experience truly unique.
Thank you again for choosing GE Profile!
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it!
on April 22, 2025
Posted by: Mama2484
from California
I love it as it is the ice I want. The machine is a little loud and makes weird noises at times. I wish I would have gotten the water reserve as it uses a lot of water and I have to keep filling it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
After two weeks of purchase
on April 23, 2025
Posted by: Steven1981
from Hollister, California
I bought this only a few weeks ago and now it’s making sounds while it’s preparing ice so that’s why I rated it a two.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEAppliances, April 24, 2025
We'd like to assist you with your Opal. It is normal for the unit to make sounds while in operation, due to it being a complex device that combines electrical and mechanical components. Please refer to the link below for more information on sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth the money
on April 23, 2025
Posted by: Shelm1
It doesn’t make ice. Everything on the machine runs, just doesn’t make the ice.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, April 24, 2025
We'd like to help out with your Opal not producing ice. We recommend checking the following article for troubleshooting tips that can help:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628
If you are still experiencing issues, we suggest contacting our support team at 1-866-907-6718.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628
If you are still experiencing issues, we suggest contacting our support team at 1-866-907-6718.
Written by a customer while visiting geappliances.com