Customer reviews from Samsung US
Samsung - 75 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
310
4 Stars
40
3 Stars
10
2 Stars
5
1 Star
3
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for Samsung - 75 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
3
Disappointing Upgrade
on February 7, 2025
Posted by: momofthree
from Wisconsin
It is a nice tv, when it is working. We upgraded to this one after our previous QLED 8K died within a year. With this one, the screen doesn't come on when you turn the TV on. It takes turning it on and off 3+ times to actually be able to watch it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, February 7, 2025
momofthree,
We appreciate your review, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN900D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your review, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN900D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Hands Down this 8K is Awesome
on February 21, 2025
Posted by: Heme
I have 3 Samsung TV's all of which are fantastic devices (except the TV Speakers like most TVs) and the features, controls, picture, and overall operation are as good as it gets. I purchased matching sound bar wireless sound systems for all and that has not turned out weel for me. Samsung had graciously replied to my comments; however, you need a sound engineer or youth, to make adjustment and setup of these systems.
Personally, I cannot follow some of the directions as I make a feudal attempt to do a proper setup or adjustment. If you are a young whippersnapper setup may be easy to you? Al features of the new 8K TV are awesome. The picture is awesome, the size is too much, no heat, easy setup, and in all a great TV.
I have 2 Samsung Sound Bars with wireless components and prefer the Polk system with better sound and better surround sound I use with the 8K.
Personally, I cannot follow some of the directions as I make a feudal attempt to do a proper setup or adjustment. If you are a young whippersnapper setup may be easy to you? Al features of the new 8K TV are awesome. The picture is awesome, the size is too much, no heat, easy setup, and in all a great TV.
I have 2 Samsung Sound Bars with wireless components and prefer the Polk system with better sound and better surround sound I use with the 8K.
Written by a customer while visiting Samsung US
Customer Rating
1
I wish I had read reviews.
on March 2, 2025
Posted by: Bevgat
from Fort Worth, Texas
We’ve had this tv about 6 months. All of a sudden it won’t turn on. It seems to be an extremely common problem with the control board. Read the reviews on Beat Buy prior to purchasing. They are horrific.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, March 3, 2025
Bevgat,
It’s unfortunate to hear of your experience with Samsung’s QN900D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear of your experience with Samsung’s QN900D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
amazing screen quality
on October 8, 2025
Posted by: danny12
[This review was collected as part of a promotion.] love watching my favorite shows on it has the best quality on a TV I've ever seen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture and comprehensive apps
on October 18, 2025
Posted by: Anroj1
[This review was collected as part of a promotion.] This TV is fantastic for sports, movies, TV shows, etc. The picture is rich, the blacks are incredible, and motion is smooth. The upscaling works very well, and I am impressed with the sound from the TV speakers as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture Quality
on December 20, 2025
Posted by: Lmeram
[This review was collected as part of a promotion.] The picture is awesome. The picture looks as if you're looking out your window. It is very natural and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product has great features
on April 17, 2024
Posted by: Ronniepuck
[This review was collected as part of a promotion.] This product have an amazing picture, and great sound quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung TV has really neat features!
on May 23, 2024
Posted by: Luvs2spendmoney
[This review was collected as part of a promotion.] This Samsung NeoQled8k has such a lovely crisp picture. You can stream many different apps. Sounds great!
Value
5
Written by a customer while visiting Samsung US