Customer reviews from brother-usa.com
Brother - SM1400 14-Stitch Floral Sewing Machine in White
Average customer rating
2.7 out of 5
2.7
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
3
25%of customers recommend this product. 
(
1 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Brother - SM1400 14-Stitch Floral Sewing Machine in White
Customer Rating
5 out of 5
5
Great purchase
on May 20, 2020
Posted by: Maris
from CA
Aside from reading all the bad reviews I’d like to say I’ve had my machine for 2 years now and have not had anything issues! Works great for what I need. I like that its super light weight. Honestly I definitely like this sowing machine
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Does the job.
on September 3, 2019
Posted by: CXB Mike
from Chic’s Beach in Virginia Beach
This machine does the job for the money. Pretty easy to operate.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
What?? "Jam Resistant" bobbin??
on October 25, 2019
Posted by: victor
from russellville, ar
This SM1400 - the bobbin regularly jams and comes unthreaded. Almost impossible to sew at all.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2 out of 5
2
not what I wanted
on October 5, 2017
Posted by: Hisww
from Fort Myers, FL, United States
The box clearly states that it has quilting stitches (shell tuck stitch and free motion stitch), however, it does not come with the instructions to do so, the free motion foot is not included with the machine, and there is no way to drop the feed dogs. I bought this machine because it stated on the box that it had free motion stitching. I am disappointed and will now have to buy another machine.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Do not buy
on March 26, 2019
Posted by: Hula
from LA
Buyer beware. I received this as a Christmas gift. It does not work. It may sew a 2 inch stitch before messing up. The buttonhole was one single stitch. Not a rectangle. Good luck getting a button through that. Nothing but frustration. I had a private sewing lesson and the instructor confirmed I received a broken machine. Waiting now to see if Brother will honor the one year warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Newbie
on March 15, 2025
Posted by: Alex P
from Syracuse, NY
I just started sewing and wow what a great first sewing machine. Once I figured out how to thread the upper and lower sections I was good to go!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
First Timers
on May 31, 2025
Posted by: Rob H
from Sam Antonio, TX
Don’t Buy this machine unless you’re a child or 16
Written by a customer while visiting brother-usa.com