Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
3
Camera Quality/Note Summary function
on February 26, 2024
Posted by: Charmy2be
[This review was collected as part of a promotion.] Overall, It is a very decent phone but I have issues. With video quality or camera quality. I think the camera needs an update. I've messed with the settings a little bit and thought that it was gonna help with the speed as in swiping icons clicking on notifications. It is not as fast as I thought even though I got a 500 GB memory. The phone tends to act like it is not a 12G RAM phone, like my S22 Ultra. I also thought I could summarize anything. No matter the size or number of words but it looks like there is a minimum.
Value
3
Response from Samsung USBy Social Commerce, February 28, 2024
Hello Charmy2be,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. For your convenience, I have also provided a link to your device manual so that you may configure your camera settings to your liking. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Samsung Notes will not be able to summarize text that is less than 200 characters. For more information on your Galaxy AI features, "Galaxy AI features on the Galaxy S24 series" is a great feature to check out. Let us know if you would like any additional assistance by contacting Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. For your convenience, I have also provided a link to your device manual so that you may configure your camera settings to your liking. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Samsung Notes will not be able to summarize text that is less than 200 characters. For more information on your Galaxy AI features, "Galaxy AI features on the Galaxy S24 series" is a great feature to check out. Let us know if you would like any additional assistance by contacting Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my samsung
on February 26, 2024
Posted by: Thomas
[This review was collected as part of a promotion.] This phone is perfect, I love everything about it. Definitely a samsung user for life if this trend keeps up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone company you'll need ever.
on February 26, 2024
Posted by: Lieuzy
[This review was collected as part of a promotion.] Of all the phone companies competing to bring the best product for their customers, no one could beat Samsung when it comes to product design and customer satisfactory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best overall phone of 2024!
on February 26, 2024
Posted by: Ghudg97
[This review was collected as part of a promotion.] This mobile device has proven to be exceptionally capable and powerful. Despite my extensive history with iPhones, I have made the decision to switch to this device and have no intention of reconsidering.
I would like to express my gratitude to Samsung for taking into account the feedback provided by users and subsequently developing an outstanding phone that captures remarkable photographs and offers unparalleled productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've had my note 10 plus since 2019 with no issues
on February 26, 2024
Posted by: Lisadan
[This review was collected as part of a promotion.] I use my phone for work I use my phone for streaming I use it for everything in everyday life and again no issues ever while all my friends change phones often. The way I use my phone is I get all my orders from my work and I do all my jobs use it with GPS and all apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance & Features bundle
on February 26, 2024
Posted by: Vooroojak
[This review was collected as part of a promotion.] Wow, the s24 ultra phone is amazing! It's not only the most powerful and beautiful phone I've ever seen, but also the most fun and creative. Here are some of the reasons why I love it:
- It has an S Pen stylus that lets me take notes, draw, and more with ease. No more messy fingers or paper clutter.
- It has a quad camera system that can capture stunning photos and videos in any lighting condition. Even in the dark, I can zoom into the details and see them clearly.
- It has Galaxy AI, which brings new advanced features to the table, such as Circle to Search, Live Translate, Note Assist, and Chat Assist. These features make my life easier and more productive, as I can search, translate, summarize, and communicate with just a few taps or gestures.
- It has a quad camera system that can capture stunning photos and videos in any lighting condition. Even in the dark, I can zoom into the details and see them clearly.
- It has Galaxy AI, which brings new advanced features to the table, such as Circle to Search, Live Translate, Note Assist, and Chat Assist. These features make my life easier and more productive, as I can search, translate, summarize, and communicate with just a few taps or gestures.
The s24 ultra phone is the best phone I have ever used. It has everything I could possibly want in a smartphone, and more. It is a phone that makes no compromises, not on the hardware and definitely not on the price. It is worth every penny, and I would highly recommend it to anyone who is looking for a premium, powerful, and versatile device that can elevate their life and work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone works well. And suit my lifestyle well.
on February 26, 2024
Posted by: NoChill
[This review was collected as part of a promotion.] The phone works well with gaming and steaming. I don't have any problems as long as I have service.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best Android yet
on February 26, 2024
Posted by: Constante117
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is a great phone with a stunning screen, a long-lasting battery, and amazing cameras. The S Pen stylus and the Galaxy AI features are very useful and fun. The phone is expensive and heavy, and the 5x zoom camera is not as good as the 10x zoom on the S23 Ultra. But I think it’s worth it for the best Android phone.
Value
5
Written by a customer while visiting Samsung US