Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
5
Great phone
on February 26, 2024
Posted by: ChefEgo
[This review was collected as part of a promotion.] I use it for work and relaxing and i enjoy the performance and see the difference from my Note 20
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the S24 ultra.
on February 26, 2024
Posted by: Mdhamodh123
[This review was collected as part of a promotion.] I like the AI feature is very useful and titanium body which is new in S24 ultra.
The camera is better than s23 ultra.
This is like super computer and it does everything we want as smartphone.
I would recommend this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Ease of Use
on February 26, 2024
Posted by: Tommy1234
[This review was collected as part of a promotion.] I use my New Galaxy Samsung S24ULTRA.
For;
Research & information
Sports with it amazing screen quality
Ease of use
Functionality
Pictures are fantastic, sharp clarity of those picture and video
With the editing features
Great device
The ULTRA S24ULTRA And of coarse using the AI features.
For;
Research & information
Sports with it amazing screen quality
Ease of use
Functionality
Pictures are fantastic, sharp clarity of those picture and video
With the editing features
Great device
The ULTRA S24ULTRA And of coarse using the AI features.
Sincerely
Thomas Mohr
Thomas Mohr
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
IN CRED IBLE
on February 26, 2024
Posted by: Cquin480
[This review was collected as part of a promotion.] This phone is incredible! It moves at lightning speed. The screen is amazing! Big enough to watch movies and shows, and a good size for my pocket. When calling my family in Mexico, its like watching them on a big screen!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST all aground phone
on February 26, 2024
Posted by: Jetlifejeter
[This review was collected as part of a promotion.] This thing is built like a timeless tank. The battery life on the S24 Ultra is amazing. The AI features are clutch and the display is beautiful. I'm mean what else can I say except the fact that this is the best phone of 2024
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ULTRA, multitasking, AI performance superv, fast
on February 26, 2024
Posted by: Karinski
[This review was collected as part of a promotion.] I wasbhappy with the efficient ability to transfer from one phone to another. The multi tasking open windows don't seem to interfere with performance. This phone handles latest tech apps very smoothly and without a hitch. I purchased the folio case and so far it's very protective of the screen while in purse or pocket. I like that the screen is large enough to increase font or app sizes. Video calls, zoom meetings and Microsoft teams work effectively and images are clear. There are features like if the images or if internet connection is bleak, the software will automatically alert you to switching to cell wifi. It alerts you options that can improve the life of phone. It alerts you to switch to battery protection options so battery does not continue to charge while fully charged. I love the sleak design, the smooth screen works, right side buttons, versus having buttons all over the phone, ad the stylus is also very useful when writing notes. This phones does also alert you to a note taking app if it notices you in need of one. Ultra does anticipate certain needed features and it will alert you at the most opportune times. It appears to me that it learns from my activities and does alert if ai would like a feature to be opened. I find that so helpful when so many tasks at hand. I have not needed any troubleshooting and so far this phone has been great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the s24 uptra
on February 26, 2024
Posted by: Rabidbeaver
[This review was collected as part of a promotion.] Love the new camera and AI features. Battery is great and as always love the spen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but my games crash often.
on February 26, 2024
Posted by: KarenT
[This review was collected as part of a promotion.] My apps keep crashing. I have tried uninstalling and reinstalling. Also tried optimizing options.
Value
3
Response from Samsung USBy Social Commerce, February 27, 2024
Howdy KarenT,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Please take a look at, "App is crashing or not working on Samsung phone or tablet" for some troubleshooting steps that may help resolve what you have been experiencing with your Galaxy S24 Ultra. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any additional assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Please take a look at, "App is crashing or not working on Samsung phone or tablet" for some troubleshooting steps that may help resolve what you have been experiencing with your Galaxy S24 Ultra. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any additional assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Written by a customer while visiting Samsung US