Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
5
This product is fast
on February 26, 2024
Posted by: Buzz2287
[This review was collected as part of a promotion.] I use my device for gaming, casual apps like banking and paying for credit cards. I love everything about it including the fingerprint sensor and face recognition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on February 26, 2024
Posted by: MrsUchman98
[This review was collected as part of a promotion.] This phone is amazing !! I mostly got it because I love to take pictures of my son and wanted a better camera then my s21 had , this phone is the best for taking pictures of your kids !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on February 26, 2024
Posted by: Pennyweed
[This review was collected as part of a promotion.] A lot of the features on my QLED Samsung TV's the Ambient Mode the gaming mode the gaming experiences one of the best experience on Samsung TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing AI advancement
on February 26, 2024
Posted by: Angel4allanimals
[This review was collected as part of a promotion.] I use my phone for absolutely everything!! I wouldn't know what to do without it! I really like the new AI advancements that have been made. I love the cameras and how it let's you edit your pics and videos. I didn't think anything could replace the S23 ultra, but Samsung...you've outdid yourself again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra review
on February 26, 2024
Posted by: Coley1
[This review was collected as part of a promotion.] I really enjoy the photo and video capabilities. I upgraded from an S20+, and have been blown away by how much this line has advanced. The AI incorporated makes for much better zoom photo quality, and the AI editing works on older photos and videos as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, long battery life
on February 26, 2024
Posted by: Dallen38
[This review was collected as part of a promotion.] Streaming, gaming browsing the web. This is so smooth and fast and takes wonderful high quality pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as expected
on February 26, 2024
Posted by: Vhizzle
[This review was collected as part of a promotion.] I get a brand new phone every year I would stay at this point that the Samsung Galaxy s24 ultra began with various issues Android Auto not working not as good pictures for or videos. Slow processing.
I would state that I still wish that I had my Samsung Galaxy s21 or s23
Value
3
Response from Samsung USBy Social Commerce, February 27, 2024
Aloha Vhizzle,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Connect your Galaxy phone to a car" to help resolve what you may be experiencing with your Android Auto connection. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you have not done so already, please ensure that your device has been updated to the most current version of software available. Without having more information available regarding what you may be experiencing with your camera and/or video quality and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support if you would like help troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Connect your Galaxy phone to a car" to help resolve what you may be experiencing with your Android Auto connection. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you have not done so already, please ensure that your device has been updated to the most current version of software available. Without having more information available regarding what you may be experiencing with your camera and/or video quality and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support if you would like help troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!!!!
on February 26, 2024
Posted by: Maka2189
[This review was collected as part of a promotion.] I use it everyday for everything it's an amazing phone that never disappoints
Value
5
Written by a customer while visiting Samsung US