Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
5
Light blue my favorite
on February 27, 2024
Posted by: MelFern
[This review was collected as part of a promotion.] The latest Galaxy S24 Ultra phone isimpressive. Has beautiful screen colors, sleek design, and love its lightweight for an Ultra model. Loves it excellent 516 RAM space, it has a great performance when using apps. Still learning on its different new camera features. If compering with past Galaxy models, this one is extremely fast and very handy. Need more training with the new pen features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera
on February 27, 2024
Posted by: 3dy1977
[This review was collected as part of a promotion.] I love the new camera AI features. Specially with the new update.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy phone...
on February 27, 2024
Posted by: PixieBaby
[This review was collected as part of a promotion.] I use my device for everything...gaming, streaming, pictures and videos...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 27, 2024
Posted by: sslate2
[This review was collected as part of a promotion.] I use my phone for pictures, videos, watching sports, movies, video chatting, and work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slick movement
on February 27, 2024
Posted by: Jummylove
[This review was collected as part of a promotion.] I love the camera and the product itself. The navigation between apps is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying my S24 Ultra
on February 27, 2024
Posted by: KozmikJams
[This review was collected as part of a promotion.] My daily assistant, works great and gas a ton of features.
Scheduling
Emails
IM - different platforms
Shopping
Finances
Entertainment
Pictures
Videos
Phone Calls too!
Scheduling
Emails
IM - different platforms
Shopping
Finances
Entertainment
Pictures
Videos
Phone Calls too!
Exceptional Cameras
Great sound
Lasts all day
Fast charging
Great sound
Lasts all day
Fast charging
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on February 27, 2024
Posted by: Dopeyface
[This review was collected as part of a promotion.] Great device! Fast and works well. Quality for videos are the best as well as the sound quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
500 system apps
on February 27, 2024
Posted by: natedoggis45
[This review was collected as part of a promotion.] I love the look and screen of the phone. but have huge improvements on the functionality of the device. 500 and some system apps some are from android 11 lots of them say no compatible why would they put apps on a device that don't work. Bluetooth won't connect to anything and can't get one AI service to work google assistant always pops up or Samsung keyboard blocks it for writing assistant and the phone uses massive amount of data 15g in 5 days and that is no music or videos because the Bluetooth won't connect
Value
3
Response from Samsung USBy Social Commerce, February 28, 2024
Howdy Natedoggis45,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. If you cannot connect a Bluetooth accessory to your phone or tablet, going through the connection process step-by-step will help get your wireless devices working together. Take a moment to review, "Bluetooth device won't stay connected to Galaxy phone or tablet" and "Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet" to help resolve what you may be experiencing with your Bluetooth connectivity. In regard in your Galaxy AI features, signing in to the device with your Samsung account will automatically activate all of the AI features. You may need a Samsung or Google Account to use certain AI-enabled features on your Galaxy S24 Series device. Samsung Account: Samsung Notes, Voice Recorder, Web Assist Summary, Voice & Text Translations, Interpreter, Photo Ambient Wallpaper, Generative Edit. Google Account: Magic Compose Texting, Generative Wallpaper. If you would like any additional assistance after reviewing the provided resources, feel free to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
https://www.samsung.com/us/support/troubleshooting/TSG01001226/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. If you cannot connect a Bluetooth accessory to your phone or tablet, going through the connection process step-by-step will help get your wireless devices working together. Take a moment to review, "Bluetooth device won't stay connected to Galaxy phone or tablet" and "Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet" to help resolve what you may be experiencing with your Bluetooth connectivity. In regard in your Galaxy AI features, signing in to the device with your Samsung account will automatically activate all of the AI features. You may need a Samsung or Google Account to use certain AI-enabled features on your Galaxy S24 Series device. Samsung Account: Samsung Notes, Voice Recorder, Web Assist Summary, Voice & Text Translations, Interpreter, Photo Ambient Wallpaper, Generative Edit. Google Account: Magic Compose Texting, Generative Wallpaper. If you would like any additional assistance after reviewing the provided resources, feel free to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
https://www.samsung.com/us/support/troubleshooting/TSG01001226/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US