Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
5
Most refined in android
on April 29, 2024
Posted by: JaceP99
[This review was collected as part of a promotion.] The s24 ultra is the most refined android phone in the market. Top tier camera, excellent customization, more fluid and snappier than last year's model, long battery. I don't have many complaints about the s24 ultra.
A few key improvements are:
•Titanium frame: the frame is more scratch resistant to dust and dirt that makes it's way into the case, and the phone is lighter.
•Anti-glare coating: there is a NOTICEABLE difference when seeing this phone side-by-side with others. The blacks are deeper and the content is easier to see in most all conditions due to the coating.
•Brightness: I have had very few moments in bright direct sun where I could not see the content on my screen thanks to the increased brightness.
•AI: The ai features aren't something I use daily, nor are most of the cool "gimmicky" features. But when I do want to search something, circle to search is so much more convenient. And the AI photo editor capabilities have allowed me to make fun edits much faster on the occasions I do want to.
•Feel: The interface feels noticeably more fluid and smooth than last year's model. Loading times are almost not a thing.
A few key improvements are:
•Titanium frame: the frame is more scratch resistant to dust and dirt that makes it's way into the case, and the phone is lighter.
•Anti-glare coating: there is a NOTICEABLE difference when seeing this phone side-by-side with others. The blacks are deeper and the content is easier to see in most all conditions due to the coating.
•Brightness: I have had very few moments in bright direct sun where I could not see the content on my screen thanks to the increased brightness.
•AI: The ai features aren't something I use daily, nor are most of the cool "gimmicky" features. But when I do want to search something, circle to search is so much more convenient. And the AI photo editor capabilities have allowed me to make fun edits much faster on the occasions I do want to.
•Feel: The interface feels noticeably more fluid and smooth than last year's model. Loading times are almost not a thing.
I don't have many complaints, but here are my cons:
•It isn't immune to regular android hiccups. 2 or 3 times since I've owned the phone I've had a system crash or large periods of stutters. The stutters lessened/stopped entirely with updates.
• The camera: Out of box it was worse than last year. Updates have since fixed this.
•It isn't immune to regular android hiccups. 2 or 3 times since I've owned the phone I've had a system crash or large periods of stutters. The stutters lessened/stopped entirely with updates.
• The camera: Out of box it was worse than last year. Updates have since fixed this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the pen
on April 29, 2024
Posted by: Fsu021608
[This review was collected as part of a promotion.] The S24 ultra is superior phone to my S23 ultra. The color is great with the pen of course, plus the Ai feature is nice. Still trying to navigate that feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera
on April 29, 2024
Posted by: Wonderlustgal
[This review was collected as part of a promotion.] I bought this phone because it was supposed to have one of the best cameras available. I love the camera and all you can do with it, I am not a big fan of the galaxy water mark in my photos. Especially because I have a supplemental income from my photography.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Review for ultra s24
on April 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] New samsung s24 ultra recently I purchase and there is defective and getting very hot after I use little bit also so I return back to them
Value
3
Response from Samsung USBy Social Commerce, May 1, 2024
Howdy Aqsamoseen,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" when you have some free time available to learn what factors may impact the temperature of your device. If you would like to share any additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" when you have some free time available to learn what factors may impact the temperature of your device. If you would like to share any additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on April 29, 2024
Posted by: Ultrapro
[This review was collected as part of a promotion.] I have had every Ultra that has come out. I love AI; it's great. The camera is amazing, as always, and when you think you've learned everything, you randomly find something new to learn.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Personal AI
on April 29, 2024
Posted by: Cryogoat
[This review was collected as part of a promotion.] Love this phone. Hardly a minute out of my hand. The camera is outstanding, ability to configure the phone in terms of notifications. Samsung Knox is a great utility to separate apps on my phone. Allows me to have both work and personal on one device. The speed of the phone and applications are great. Love the translation feature which we I have used a couple times.
One feature used constantly is the photo editor and editing tools. Occasionally use the pen tool to edit pictures. Phone is mainly used for work and personal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone in the world forever
on April 29, 2024
Posted by: Elchap0
[This review was collected as part of a promotion.] The Galaxy S24 Series introduces advanced intelligence settings, giving you control over AI processing for enhanced functionality. Rest easy with unparalleled mobile protection, fortified by the impenetrable Knox Vault, as well as Knox Matrix13, Samsung's vision for multi-device security.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding device!
on April 29, 2024
Posted by: Carolyn
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an outsidning device! The camera has an incredible lens and pictures are beyond clear and the definition is too notch, as is the zoom features. I love the flat screen and stylus. Overall a must have for a powerhouse android device!
Value
5
Written by a customer while visiting Samsung US