Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
3
Issues with Device
on April 29, 2024
Posted by: Thomas
[This review was collected as part of a promotion.] First one stopped recognizing the fingerprint reader. Second one had less than 2 months and already have pink pixel down right side of screen very annoying.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hello there Thomas,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a look at "Samsung phone is not recognizing fingerprints" to help resolve what you may be experiencing with your device. If there are pink lines or small dots on your screen, they could be stuck or dead pixels. "Pink lines or dead pixels on Galaxy phone or tablet's display" is a great troubleshooting resource to review to help resolve what you have described to be experiencing with your display. If you would like additional assistance after reviewing the resources that have been provided, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a look at "Samsung phone is not recognizing fingerprints" to help resolve what you may be experiencing with your device. If there are pink lines or small dots on your screen, they could be stuck or dead pixels. "Pink lines or dead pixels on Galaxy phone or tablet's display" is a great troubleshooting resource to review to help resolve what you have described to be experiencing with your display. If you would like additional assistance after reviewing the resources that have been provided, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Phone!
on April 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] It is the best phone I have ever owned. I am a heavy technical user and use my device to stream music and videos everyday. I also use my phone for business and run various video conferencing and chat software platforms. The advanced AI functionality is great and the phone is fast and easy to use. The battery lasts all day and part of the next with heavy usage. I love the camera and advanced screen features that automatically adapt to ambient light levels. I would highly recommend this phone to anyone in the market for a new device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente phone. The best that money can buy
on April 29, 2024
Posted by: Rafaelvs
[This review was collected as part of a promotion.] Super-Powerful: It's like having a tiny supercomputer in your pocket, with lightning-fast performance for everything you do on your phone.
Super-Vision Camera: It captures photos and videos so clear and stunning, it's like having a professional photographer with you all the time.
Super-Sharp Display: The screen is like a window to another world, with colors so vibrant and details so crisp, it's like magic every time you look at it.
Super-Long Battery Life: It keeps going and going, like the Energizer Bunny, so you can use it all day without worrying about running out of power.
Super-Stylish Design: It's sleek, it's stylish, and it's sure to turn heads wherever you go. It's not just a phone, it's a fashion statement.
Super-Smart Software: Galaxy AI t's like having your own personal assistant, with smart features and customization options to make your life easier and more fun.
Super-Secure: It keeps your personal info safe and sound, with advanced security features like facial recognition and fingerprint scanning.
Super-Connected: It's part of a big family of apps, services, and accessories, so everything works together seamlessly for the ultimate user experience.
Put it all together, and you've got the S24 Ultra – the superhero of smartphones, ready to save the day and make your life easier, more fun, and more fabulous than ever before!
Super-Vision Camera: It captures photos and videos so clear and stunning, it's like having a professional photographer with you all the time.
Super-Sharp Display: The screen is like a window to another world, with colors so vibrant and details so crisp, it's like magic every time you look at it.
Super-Long Battery Life: It keeps going and going, like the Energizer Bunny, so you can use it all day without worrying about running out of power.
Super-Stylish Design: It's sleek, it's stylish, and it's sure to turn heads wherever you go. It's not just a phone, it's a fashion statement.
Super-Smart Software: Galaxy AI t's like having your own personal assistant, with smart features and customization options to make your life easier and more fun.
Super-Secure: It keeps your personal info safe and sound, with advanced security features like facial recognition and fingerprint scanning.
Super-Connected: It's part of a big family of apps, services, and accessories, so everything works together seamlessly for the ultimate user experience.
Put it all together, and you've got the S24 Ultra – the superhero of smartphones, ready to save the day and make your life easier, more fun, and more fabulous than ever before!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on April 29, 2024
Posted by: Halfnut420
[This review was collected as part of a promotion.] Love the device it works greqt use ot for calls texts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features on this phone.
on April 29, 2024
Posted by: Flowershopgirl88
[This review was collected as part of a promotion.] I use my phone for work as well as personal. Since I need to take a lot of pictures, record and edit this phone is great for that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on April 29, 2024
Posted by: Tmiller
[This review was collected as part of a promotion.] This phone is awesome. I like everything about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Upgrade
on April 29, 2024
Posted by: Ara325
[This review was collected as part of a promotion.] This was a perfect upgrade from my previous S21 Ultra. It's smooth and much more than an incremental update.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camara
on April 29, 2024
Posted by: Thesamgung24guy
[This review was collected as part of a promotion.] The camara on this phone is great along with the stylist pen it's so easy to use as well. The picture come out great and I'm not one to take pictures of everyone or everything bit with this phone it makes things fun.
Value
5
Written by a customer while visiting Samsung US