Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
5
Amazing phone
on April 29, 2024
Posted by: Sprite13
[This review was collected as part of a promotion.] I love the camera! Such sharp clear images! Also the AI feature. It's been incredibly helpful in finding products. This is a huge step up from the 22 and 23. So glad I decided to continue with my Samsung Galaxy phones, instead of picking a different one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 29, 2024
Posted by: Woodpecker
[This review was collected as part of a promotion.] Nice phone. Fast, reliable and really good for photos and videos.
I work all day and my phone is there. The battery last all day long with no issues.
Really great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall pretty good but does have it's weaknesses
on April 29, 2024
Posted by: Grammm
[This review was collected as part of a promotion.] To begin the phone over all is actually amazing, it's fast has good service, and the new features are quite cool. But some things like it's tendency to crash, close apps, black screen during calls, and the new message app (which I'd just opinion). I'm loving the camera and all the new Ai features that come with it. Only thing i wished for this phone to be better is, the smart pen having more uses not much can happen with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AI features are great
on April 29, 2024
Posted by: Olafasola
[This review was collected as part of a promotion.] I love that I can call somebody in a different country and be able to communicate with in a different langueage thanks to the new Samsung's AI feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features, extremely delicate
on April 29, 2024
Posted by: MamaSuz724
[This review was collected as part of a promotion.] It's a great phone, specs, speed, graphics and all but I've cracked the screen 4x since I've owned it and repair parts are ridiculously expensive so I will no longer buy these high priced new models. I don't really understand how Galaxy AI works or benefits me yet.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hi there MamaSuz724,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is like the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at your favorite music festival, to dropping your brand-new phone and shattering the screen, to having it stolen from your gym bag, or to taking an unexpected dip in your neighbor's pool with your S24 Ultra in hand, are all covered under your Samsung Care+ plan. How amazing is that? Our partners at UbreakIfix are also available to assist you with your repair needs if you would prefer to make an appointment with them to get your display fixed. You can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. Take a look at, "Galaxy AI features on the Galaxy S24 series" when you have some free time. This resource is packed with a wealth of information and videos to help you become better familiarized with all those new Galaxy AI features that you now have available at your fingertips. I have also linked a few other resources that you may find helpful in regard to getting more comfortable with your new features. Be sure to check those out as well when you have some free time! Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is like the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at your favorite music festival, to dropping your brand-new phone and shattering the screen, to having it stolen from your gym bag, or to taking an unexpected dip in your neighbor's pool with your S24 Ultra in hand, are all covered under your Samsung Care+ plan. How amazing is that? Our partners at UbreakIfix are also available to assist you with your repair needs if you would prefer to make an appointment with them to get your display fixed. You can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. Take a look at, "Galaxy AI features on the Galaxy S24 series" when you have some free time. This resource is packed with a wealth of information and videos to help you become better familiarized with all those new Galaxy AI features that you now have available at your fingertips. I have also linked a few other resources that you may find helpful in regard to getting more comfortable with your new features. Be sure to check those out as well when you have some free time! Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and edits
on April 29, 2024
Posted by: Hyuneda
[This review was collected as part of a promotion.] The camera, as always have been, is great with high resolution and zoom capabilites. I love the AI feature in editing images allowing me to create amazing pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 29, 2024
Posted by: SandyC
[This review was collected as part of a promotion.] I love everything about this phone. I take alot of pictures and the AI functions are exciting. I can remove and replace objects in a photo. I like have the stylist that comes with it. The price is expensive and that's my only issue. The screen is vibrant and easy on the eyes. I love the AR studio. I wish I could change how the avatars move and wish they had available new songs for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
good phone
on April 29, 2024
Posted by: J0SHVA
[This review was collected as part of a promotion.] i use my phone for mobile work and streaming tv. it does the job well. the galaxy ai is pretty handy as well. the picture quality is decent but the google pixle pitures are better, but the s24 ultra has better preformance which is why i chose it over other phones on the market.
its a good phone overall but i miss my note 20
its a good phone overall but i miss my note 20
Value
4
Written by a customer while visiting Samsung US