Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
5
Samsung s24 ultra
on July 18, 2025
Posted by: Betrue2you
[This review was collected as part of a promotion.] I use my phone everyday, hooked to my car for the music blasting lol. I use it for streaming movies and TV shows during the day and some social media accounts in the afternoon. I love Samsung phones that is all I have owed for thw last 10 years or longer.
I have used it to scan papers in for work and for personal use and also send to the printer for printing. I usually never have problems doing any of that so im super glad I have my samsung and dont ever see myself changing.
I have used it to scan papers in for work and for personal use and also send to the printer for printing. I usually never have problems doing any of that so im super glad I have my samsung and dont ever see myself changing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S24 Ultra! Not worth the mone/Don't Buy
on July 18, 2025
Posted by: StormyStar
[This review was collected as part of a promotion.] S24 ultra has the new ai technology. Does same as Google. Asking way to muxj for this phone. This is the worst phone I've ever had. Hardly has signal, always freezing, spen was not with it. I would give anything to have the phone I really want, but this one drained me. I have never spent this much money on myself nor a phone. My other phone was 10 years old. Hated this phone since day one. Was supposed to be able to return thos and get the phone I originally wanted when it came back in stock. Still waiting.Side buttons for power and volume havealso been stuck down. Phone is supposed to be purple, but cant tell. Phone was supposed to be brand new but I don't think it was.
Value
1
Response from Samsung USBy R&R Team, August 5, 2025
Hi StormyStar, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how important your phone is to you, and we would love nothing more than to assist you in having the intended functionality with your device. We have provided links to articles to help you with the connection and freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you with the missing accessory and any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful & Refined
on July 18, 2025
Posted by: Sparxsjam
[This review was collected as part of a promotion.] The Samsung S24 Ultra has exceeded my expectations. The display is incredibly vibrant and sharp, making everything from videos to games look stunning. The camera is a major highlight detailed, sharp, and great in low light. I’ve taken some of my best phone photos with it.
Performance is smooth no matter what I’m doing, from multitasking to gaming. The battery easily lasts all day, and the S Pen has become surprisingly useful for quick notes and editing.
It’s a large phone, but the size works well for productivity and media. Overall, the S24 Ultra feels like a true flagship, powerful, polished, and packed with features I actually use every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on July 18, 2025
Posted by: Strawberrylover127
[This review was collected as part of a promotion.] The specific apps and gestures for the s pen are good for a digital artist that wants to be able to create without needing too many different devices. I also really enjoy being able to run heavy games without the phone lagging or heating up. Lastly the editing features in the gallery app help making editing photos easier without the need of several apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S24 Ultra: Powerhouse Performer
on July 18, 2025
Posted by: TP9927
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra truly lives up to its "Ultra" moniker, delivering an exceptional mobile experience. Performance is where this phone shines. From graphic-intensive games to seamless multitasking, it handles everything with remarkable fluidity and speed.
The integration with the broader Samsung ecosystem is a significant advantage, connecting seamlessly with my Galaxy Buds, Watch, and tablet. Battery life is fantastic, comfortably lasting well over a day even with heavy usage.
While I don't heavily utilize the camera, its capabilities are clearly top-tier. One area for improvement: I'd love to see proactive, usage-based tips and tricks with the help of Galaxy AI to help unlock the phone's full potential, beyond the already robust customization options.
The integration with the broader Samsung ecosystem is a significant advantage, connecting seamlessly with my Galaxy Buds, Watch, and tablet. Battery life is fantastic, comfortably lasting well over a day even with heavy usage.
While I don't heavily utilize the camera, its capabilities are clearly top-tier. One area for improvement: I'd love to see proactive, usage-based tips and tricks with the help of Galaxy AI to help unlock the phone's full potential, beyond the already robust customization options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Model Samsungs Ever Had!!
on July 18, 2025
Posted by: Bbyhly
[This review was collected as part of a promotion.] I'll start with the design of this model...ABSOLITELY GORGEOUS! The square shape makes this phone feel so premium and stands out. The Bluetooth spen is my absolute favorite part of the entire phone. I can click and take a photo from a distance with the pen and get accurate drawing. I love that I get the new upgrades since I wasn't a fan of the s25 design, im still able to get the upgrades for it! And the galaxy AI features make this phone run so seamlessly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Smartest of Smart Phones
on July 19, 2025
Posted by: AnotherSamsungFan
[This review was collected as part of a promotion.] S24 Ultra takes great pictures and videos, even on basic settings. Explore the other photo and video features, and your photos will elevate to another level. Colors are more vivid even at a distance.
Great for streaming. I use Smart View mirror screen to a bigger Smart TV. Pairs easily with my Samsung Laptop, and my car.
Galaxy AI made it more easier to navigate and search for related information needed.
Great for streaming. I use Smart View mirror screen to a bigger Smart TV. Pairs easily with my Samsung Laptop, and my car.
Galaxy AI made it more easier to navigate and search for related information needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great size and features, plus this camera!!
on July 19, 2025
Posted by: CarisaH3
[This review was collected as part of a promotion.] My Galacy S24 Ultea has been a wonderful to use! The camera helps me with pictures for my businesses and to stay on track with the numerous features I need to be up to date on changes, notifications, and the numerous activities I have scheduled throughout my day, week, month. I literally have Galaxy AI at my thumbs when needed, which is very helpful when I have ideas I need to expand, emails to sound better, or simply curious wondering.
Value
5
Written by a customer while visiting Samsung US