Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
5 out of 5
5
S24 ultra
on July 10, 2025
Posted by: Bannu123
[This review was collected as part of a promotion.] Best phone ever so far I have been using so many phone . Every phone had an issue after few months but this phone it's been in working condition since from the beginning
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on July 10, 2025
Posted by: Jck1992
[This review was collected as part of a promotion.] The S24 ultra is an amazing phone. It's galacy ai features have come in clutch since the update and I just love how long the battery last and its durability. If I had to give the phone a star review it'd be 5 and same with Samsung as a whole. They've never done me any wrong. Thank you so much for bring us the best phones out there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely best phone
on July 10, 2025
Posted by: Fish0311
[This review was collected as part of a promotion.] I've had this phone for abput a year and it's amazing...the AI and all the stuff it can do is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with so many options
on July 10, 2025
Posted by: PhoneGal411
[This review was collected as part of a promotion.] I love the speed, camera resolution and features it offers. It feels like I'm using a computer in my hands. I love it!! Plus the The Galaxy AI feature by pressing the side button of phone is always on point and gives me precise information when asked. You have to try it!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Alot of issues
on July 11, 2025
Posted by: Bubbles78SC
[This review was collected as part of a promotion.] Im sorry but I have got to tell the truth about Mt Samsung S24 ULTRA TITANIUM PURPLE 512GB.
I have been hacked since I got this phone 3 times.
I have had my SS number stolen since I purchased this device.
I ran out of space very quick compared to the S9 Plus or S 21 ULTRA.
The camera will start moving towards different things that I am not looking at . I do not mean the phone I actually mean the camera like it is being controlled by someone else.
I have tried going to different sites and I am told nit eligible device or this is not the S24 ultra. I have been told and I have screenshotss saying what the program is and how long and all kind of crazy stuff.
S9 plus was the BEST GALAXY TAHT I JAD EVER OWNED!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Living with Galaxy 24 Ultra
on July 11, 2025
Posted by: Nburkes36
[This review was collected as part of a promotion.] I love my Samsung Galaxy s24 Ultra. The speed the fluidity of the ui since the one ui7 update. The camera has improved alot since update. Galaxy Ai is awesome helps with translating languages reminders detailed information. Gemini at your fingertips or voice command. Just so convenient. Everything just works. Samsung really did an outstanding job with this phone especially with the s pen. That's one of the reasons I stayed with the 24 ultra it has Bluetooth s pen . Hopefully the 26 ultra will bring back Bluetooth s pen . Excited to see what's next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is absolutely amazing
on July 11, 2025
Posted by: Autism
[This review was collected as part of a promotion.] I use my device for gaming calls etcetera and this phones fast no latency problems
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best AI and Cameras Ever!
on July 11, 2025
Posted by: John316
[This review was collected as part of a promotion.] I love AI because it's very helpful, fun and easy to use. It's the FUTURE and I love it. The cameras are so crisp and clear and distinctive. This phone ROCKS!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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