Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
5
Samsung never Disappoints
on April 19, 2024
Posted by: KarmaIsMyFriend
[This review was collected as part of a promotion.] Camera quality alone is enough reason to buy this phone. It's on the larger side and I have tiny hands but I'm not complaining. Love, love, love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brudda,Can it get any better.
on April 19, 2024
Posted by: Haven64
[This review was collected as part of a promotion.] I got this phone because I'm a fan.Why am I fan,I'm a fan because Samsung is not afraid to risk everything to deliver to their fans.Need I say more.You become a fan for one day and you become one forever.Samsung is art.Simple as that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone EVER
on April 19, 2024
Posted by: SuperAdam
[This review was collected as part of a promotion.] Best screen, eye searing brightness and anti reflective coating makes this phone the best out there, oh and AI is just the icing on the cake.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great AI features. Love the light weight design.
on April 19, 2024
Posted by: Ukmba17
[This review was collected as part of a promotion.] Love it for form factor, battery. AI features are cool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone
on April 19, 2024
Posted by: Rodaprod
[This review was collected as part of a promotion.] I took the time to check out the options and capabilities of the Samsung s24 ultra, it's just incredible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love it and happy
on April 19, 2024
Posted by: Missie
[This review was collected as part of a promotion.] Very leary at first about this phone.. Even after watching fantastic youtube videos. I needed the phone in my hands in order to find out for myself. I have used samsung galaxy sense the S2 galaxy. That's why I have continued for the years because I really like these phones so far. No issues here except I never got the S Pen with it. Al is amazing!
Value
3
Response from Samsung USBy Social Commerce, April 22, 2024
Hey Missie,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand that making the transition to a new device can feel a bit overwhelming at times. In case you were unaware, we do our best to offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be temporarily experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features and we also offer device manuals and software updates, if you find yourself in need of those as well. For your convenience, I have linked some of those resources below for your easy access. If you have any questions for us or is you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. We're always happy to help you in any way that we can! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand that making the transition to a new device can feel a bit overwhelming at times. In case you were unaware, we do our best to offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be temporarily experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features and we also offer device manuals and software updates, if you find yourself in need of those as well. For your convenience, I have linked some of those resources below for your easy access. If you have any questions for us or is you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. We're always happy to help you in any way that we can! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
I think this is the best phone to ever exist
on April 19, 2024
Posted by: RealWolfy
[This review was collected as part of a promotion.] "This phone has fantastic cameras and works smoothly. I love the AI, and it has incredible graphics that make anything on the screen look good. I can play games like COD with no problems at all. I have had a lot of different phones in the past, and I believe this is the best phone I have ever had."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fingerprint
on April 19, 2024
Posted by: Mika14
[This review was collected as part of a promotion.] Well, everything look fine but the fingerprint I stared see that is not working properly like the s23 ultra did. After that, everything look fine
Value
4
Written by a customer while visiting Samsung US