Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
5
Very nice phone
on March 2, 2024
Posted by: ProudS24UltraOwner
[This review was collected as part of a promotion.] I use the s24 ultra for games mostly. But when I found out how incredible this camera is on it, wow. I've turned into a photographer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had and my 3rd Galaxy device
on March 2, 2024
Posted by: Samsung995575
[This review was collected as part of a promotion.] Cameras are amazing, the best ever. Battery is solid, all day use. Upgrading from a Galaxy S 21 Ultra this phone seems worlds better. Faster, crisper, much more technology and storage. Great phone. 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is amazing
on March 2, 2024
Posted by: Pooh13
[This review was collected as part of a promotion.] The pictures the way you see the videos is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is Awesome
on March 2, 2024
Posted by: RareManiac
[This review was collected as part of a promotion.] I use my phone for many things. Either gaming or leisure or schooling. I love how smooth things run and the new updates. The new look is awesome too.
The display isn't too big and I am.so happy they took.away the curved screen!!! Finding a case and a screen protector is so much easier now. It feels durable too.
Spen features can use some more features but love it regardless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way better features than the flip 4 that I had
on March 2, 2024
Posted by: Marc2000
[This review was collected as part of a promotion.] Waited for this phone and since day 1, I loved it.
Value
5
Response from Samsung USBy Social Commerce, March 18, 2024
Hello Marc2000,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We are so thrilled to hear that you were patient enough to wait it out until the Galaxy S24 Ultra launched! We hope that you have been taking full advantage of everything that your Galaxy S24 Ultra has to offer you! Have you had the opportunity to check out some of your new features yet? The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your Galaxy S24 Ultra's 5000mAh intelligent battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours. Take a moment to check out our YouTube channel to look at the awesome new features that you now have available in your brand-new device. We currently offer 26 videos that are dedicated to the S24 Series and those wonderful features that you now have available since purchasing your new device. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. For your quick access, I have also linked your device manual so that you can easily customize your brand-new S24 Ultra. Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We sincerely hope that you continue to love your new device as much as the day that you unboxed it! Thanks again for always choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We are so thrilled to hear that you were patient enough to wait it out until the Galaxy S24 Ultra launched! We hope that you have been taking full advantage of everything that your Galaxy S24 Ultra has to offer you! Have you had the opportunity to check out some of your new features yet? The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your Galaxy S24 Ultra's 5000mAh intelligent battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours. Take a moment to check out our YouTube channel to look at the awesome new features that you now have available in your brand-new device. We currently offer 26 videos that are dedicated to the S24 Series and those wonderful features that you now have available since purchasing your new device. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. For your quick access, I have also linked your device manual so that you can easily customize your brand-new S24 Ultra. Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We sincerely hope that you continue to love your new device as much as the day that you unboxed it! Thanks again for always choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, awesome features
on March 2, 2024
Posted by: Twinmama2008
[This review was collected as part of a promotion.] I have been "team samsung" since way back when the s series was new. I absolutely loved my phone!
Fast forward to now, I am STILL an avid "team samsung" person and I am in LOVE with my galaxy s24 ultra!
Fast forward to now, I am STILL an avid "team samsung" person and I am in LOVE with my galaxy s24 ultra!
I love the battery life on this device! I charge fully during bed and I don't have to charge again until my day is done and I'm not using my device as if it's a landline.....PLUGGED IN TO THE WALL! The camera is also superb, which is important to me because I capture a lot of memorable moments when my family and I are out and about! So glad I purchased!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 2, 2024
Posted by: vesnasaga
[This review was collected as part of a promotion.] This is an excellent phone. It works fast, very reliable, doesn't overheat and full of useful features. The best phone I ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mixed Feelings on the Samsung S24 Ultra
on March 2, 2024
Posted by: Zwahereh
[This review was collected as part of a promotion.] My experience with the Samsung S24 Ultra has been less than stellar, a surprising turn given the leap I expected from my previous Note 10. Despite its advanced billing, the S24 Ultra has been lagging, an unexpected disappointment in performance that detracts from its supposed upgrades.
One of the most glaring issues is with Microsoft Teams, a crucial app for my daily tasks, which does not run smoothly on this device. This is coupled with intermittent screen freezes that last several seconds, disrupting the flow of use. Additionally, my YouTube experience has degraded; scrolling is not as fluid as on my Note 10, affecting content consumption.
Battery life is another area where the S24 Ultra doesn't live up to expectations. It drains noticeably faster than the Note 10 Plus, a setback for power users who rely on their phone throughout the day without constant recharges.
Regarding the camera, which is often a significant selling point for new smartphones, I remain unimpressed. This might be due to my limited use of the camera for professional purposes, but it's worth noting for those considering the phone for its photographic capabilities.
In conclusion, the transition from the Note 10 to the S24 Ultra has not been the upgrade I anticipated. While I expected next-generation improvements, I've encountered setbacks that affect my daily mobile experience. The S24 Ultra may still appeal to some, but for no
Value
4
Written by a customer while visiting Samsung US