Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
5
Samsung consistent innovation.
on March 2, 2024
Posted by: Brysung
[This review was collected as part of a promotion.] Once again Samsung hit the enthuiasist for there AI and innovativeness.
As a Samsung user since S2 and yearly as they suprises me with there explicit performances of
there flagships it only proves that continous finding an eco friendly ways for
uncompromise movitation on there products.
As a Samsung user since S2 and yearly as they suprises me with there explicit performances of
there flagships it only proves that continous finding an eco friendly ways for
uncompromise movitation on there products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Made Switching Easy!!
on March 2, 2024
Posted by: MomOf8
[This review was collected as part of a promotion.] I love my new phone! I've discovered so many new things that I didn't get with my other phone. I absolutely love the use of the S Pen and AI technology. Just circle what I like and find it on the internet?? MINDBLOWING!! I don't think I will ever switch phones again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just impressive
on March 2, 2024
Posted by: S24UltraRocks
[This review was collected as part of a promotion.] I purchased the Samsung S24 ultra and have been impressed with it since day one. The improvements on the camera are stellar. I can zoom I'm and read the smallest font, search for things simply by taking a photo, and the picture quality is great. I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on March 2, 2024
Posted by: Dariorz001
[This review was collected as part of a promotion.] I use my phone taking pictures for work taking pictures, videos, emails, I love the resolution of the screen, It helps investigating on my work how to do things better.
it has a great camera, great resolution, feels great on my hands.
it has a great camera, great resolution, feels great on my hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first Flagship Sumsung
on March 2, 2024
Posted by: Shiroo
[This review was collected as part of a promotion.] For the past 15 years I have always been on mid range phones. They got the job Done, but at the end of the day, we're nothing special. The S24 Ultra changed all of that for me. I pre-ordered the phone and haven't looked back since. The phone itself is extremely fast for day-to-day tasks. Even with high screen time usage, I can still comfortably get two days with the battery. The cameras are amazing, and I know anytime I see something beautiful while traveling, the photos I take will be great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Marred by problems
on March 2, 2024
Posted by: BatInTheStacks
[This review was collected as part of a promotion.] Phone display shows grainy texture when brightness set to minimum and banding on solid white.
Bass sound output is poor.
The camera system is overly complicated and the post processing muddies the pictures.
Bass sound output is poor.
The camera system is overly complicated and the post processing muddies the pictures.
I really would have been happier staying with my 5 year old Samsung phone if only they kept security patching it.
Value
3
Response from Samsung USBy Social Commerce, March 4, 2024
Hi there BatInTheStacks,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have not done so already, please update your software on your Galaxy S24 Ultra as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. After updating to the latest software, make sure to turn off Adaptive color tone. You can do this by: • Settings > Display > Adaptive color tone or • Quick panel > Brightness bar > More options > Adaptive color tone. After turning off adaptive color tone, you will be able to adjust the color setting to tune the display to your liking. Also, be sure to turn off Eye Comfort Shield. Take a moment to review, "Adjust keyboard setting on your Galaxy phone" if you would prefer to utilize voice input for your messaging, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. For your convenience, I have also provided a link to your device manual so that you may configure your camera settings to your liking. Your Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you would like any additional assistance or if you have any questions for us, feel free to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00079092/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have not done so already, please update your software on your Galaxy S24 Ultra as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. After updating to the latest software, make sure to turn off Adaptive color tone. You can do this by: • Settings > Display > Adaptive color tone or • Quick panel > Brightness bar > More options > Adaptive color tone. After turning off adaptive color tone, you will be able to adjust the color setting to tune the display to your liking. Also, be sure to turn off Eye Comfort Shield. Take a moment to review, "Adjust keyboard setting on your Galaxy phone" if you would prefer to utilize voice input for your messaging, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. For your convenience, I have also provided a link to your device manual so that you may configure your camera settings to your liking. Your Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you would like any additional assistance or if you have any questions for us, feel free to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00079092/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for all working and play needs.
on March 2, 2024
Posted by: Geo82166
[This review was collected as part of a promotion.] I use my phone for everything that needs to be done I watch videos. I watch news on my widgets and the weather. What the best part of it is when it comes to gaming I appreciate that any kind of game I play It doesn't lag and looks Fantastic . Whith its 3 gen chip You could throw anything at this phone and it Won't let you down. I'm so happy with the flat screen, it is perfect and the colors that radiate from the phone is phenomenal! Seeing Videos from apps look fantastic Because of that beautiful screen. I use the S Pen daily. It's so much easier to open up apps and also if I wanted to take a picture of myself or anything i have the power with the s pen to do it.i took my phone to vacation and too wonderful pictures with the phone camera systems. Once my phone fell in the pool I was thinking I need a new phone now but to my surprise nothing happen to the phone just dried it up and it was like nothing happen. Samsung will always have the best with the s24 ultra.. We'll always commit myself to a company like samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera very good
on March 2, 2024
Posted by: MN0313
[This review was collected as part of a promotion.] I updated my s21 ultra to s24 ultra. Camera features in dark place definitely better. Screen color a little bit colder than S21 ultra which is I don't really like.
Value
4
Written by a customer while visiting Samsung US