Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
Customer Rating
4
Screen quality
on February 29, 2024
Posted by: Happy1
[This review was collected as part of a promotion.] A little underwhelmed by the screen image color saturation. Even in photos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Cool excellent
on February 29, 2024
Posted by: Raquelkika5130
[This review was collected as part of a promotion.] I love lebtlqurbamroqu4vqlxowoqybelwkwjqbrlrk4b3kqi3960174 e
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24Ultra - Beyond exceptional
on February 29, 2024
Posted by: S24UProud
[This review was collected as part of a promotion.] My S24Ultra provides exceptional performance for both my personal and professional life. I've used other Galaxy phones, iPhones, and BlackBerry devices over several decades and this one now does it all from simple games to virtual calls with users from around the world. I use it all day into early morning hours almost non-stop. Unerring performance using multiple business apps without a hiccup makes the phone even more necessary and dependable than my laptop. Every day it seems I find a new feature, like today using the built-in wifi analyzer to find where to mount a new mesh device. By the way, I also use it with my Samsung Tab S8+ which makes a very powerful combination.
I'll add the having the phone monitor my heartbeat uncovered an irregular pattern and potentially blocked arteries. It may have saved me from suffering a stroke or heart damage. Thank you, Samsung.
The Galaxy S24ULTRA Ultra confirms its value every day and I couldn't be happier. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really great features.
on February 29, 2024
Posted by: BIG1951
[This review was collected as part of a promotion.] Cellular phones have gotten about as good as they are going to get some years ago. However, the features that a phone has today are what sets it apart! And this phone's features are truly impressive! The A.I. incorporated into so much of and so many features make this a groundbreaking unit! I really love the camera's features. So much so that I will be selling all of my other cameras! The speed that it works at is thrilling! Still exploring all of the other new features of this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the phone
on February 29, 2024
Posted by: Samsunglover24
[This review was collected as part of a promotion.] The camera is awesome and the phone works great. I would definitely recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone with great ai features
on February 29, 2024
Posted by: Siv123
[This review was collected as part of a promotion.] Nice phone with great ai capabilities. So far so food
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Step back in the camera
on February 29, 2024
Posted by: DisappointedGalaxyOwner
from Iowa
Expertise:Intermediate
It's an overall good phone but the camera was definitely a step backwards. I hope samsung decides to have the option to remove the optimization feature. It has ruined a lot of my photos. Before processing, the photo lighting is beautiful then once it optimises, the photo looks horrible. Definitely a step back from my s21 ultra. The camera is an important feature for me personally.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, March 1, 2024
Howdy,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you have any questions or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you have any questions or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing S24 Ultra
on February 29, 2024
Posted by: Youdontknowhowto
[This review was collected as part of a promotion.] This is the best phone I have owned by far. The performance is amazing. The camera takes great pictures. The features (haven't gone through all of them yet) on this phone make using it a breeze. It was a great move not having glass on the back of the phone. I have not found an issue with the phone at this point. Amazing!!!
Value
5
Written by a customer while visiting Samsung US