Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,663 Reviews)
Open Ratings Snapshot
Rating breakdown 1,663 reviews
5 Stars
1,296
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product. 
(
18 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Great features, excellent camera quality.
on April 5, 2025
Posted by: AdriMo
[This review was collected as part of a promotion.] Excellent processing capabilities. Seamless transitions between apps. Extended battery life, which allows me to charge my phone every 2 days, even with constant usage. The camera quality is superb when compared. The sleek design makes it very comfortable to use and the color choices are beyond expectation. Overall, a very unique and well thought of device.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 22, 2025
Hey AdriMo, we appreciate your feedback on your Samsung Galaxy S24 FE. We love hearing how much you are enjoying the processing speed, battery, and capabilities of your phone. We hope you'll reach out to us again in the future if you ever have questions, or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S24 FE is underrated!
on April 4, 2025
Posted by: IttyBittyMischief
[This review was collected as part of a promotion.] This phone starts out with smooth actions, clear direction, this phone offers beautiful features and applications that are already easy to use. Switching phone was made incredibly easy with smart switch. This phone has a speaker that's surprisingly loud. And the gaming is great even in multi-player games. It would be hard to move up to a more expensive phone. This one would make any android user happy! Not your grandma's Nokia
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung 24 FE
on April 4, 2025
Posted by: JLA6775
[This review was collected as part of a promotion.] This phone has seamless action across apps and has overall been an excellent phone for me and my needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome!!!!
on April 4, 2025
Posted by: SamsungProShopper
[This review was collected as part of a promotion.] Every feature that is available within this phone operates seamlessly with little effort from the user. This is by far the best phone and service i have ever experienced.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A team that has surprised me for the better from t
on April 4, 2025
Posted by: Alexcast20
[This review was collected as part of a promotion.] It's fast and reliable, the battery lasts all day and all the apps work great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Perfect appendage
on April 4, 2025
Posted by: Lovin24fe
[This review was collected as part of a promotion.] With seamless actions across the app, im able to maneuver quickly and effortlessly. The product has many things that work for me easily and easy to operate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone for cheap
on April 3, 2025
Posted by: GIGGITHEMAN
[This review was collected as part of a promotion.] This phone is literally a great phone if you don’t have much as money for the ultra or the +. Even though the battery might be a issue, but anything besides that everything is the best as a medium priced phone. The camera is good as well compared to other phone i had in the past. This phone would you last you a great amount of years
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 10, 2025
Hi there GIGGITHEMAN, thank you for your feedback on your Samsung Galaxy S24 FE. We are so happy to hear that you are pleased with the usage of your phone. We have provided links to a few articles to help you troubleshoot and maximize the battery life of your device. We have also shared a link to the Samsung Support Team to help you if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to use and durability is cool.
on April 3, 2025
Posted by: Cooldud3
[This review was collected as part of a promotion.] The seamless app transfer is absolutely 💯. I love this phone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Cooldud3, thank you for your feedback on your Samsung Galaxy S24 FE. We love that you are so pleased with the usage and software functionality of your new phone. We hope you'll reach out to us again in the future at any time if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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