Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,663 Reviews)
Open Ratings Snapshot
Rating breakdown 1,663 reviews
5 Stars
1,296
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product. 
(
18 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
3 out of 5
3
Purchase Uncertainty
on January 28, 2025
Posted by: Walt
Expertise:Intermediate
Verified Purchase:Yes
I like the unit, but am confused. Is there any warranty? If so, I'm sure there are deadlines for registration and so on. I should have thought of that earlier.
Can you give me some advice on how to fully register? My trade-in is still showing somewhere that it's mine.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 29, 2025
Hey Walt, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand how valuable the peace of mind that a warranty coverage is to you every day. We have provided links to the warranty information, Customer Care+, and the Samsung Support Team to offer assistance in getting your phone registered for protection that you are seeking. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I miss the feel of my S8
on January 26, 2025
Posted by: Upstater
from New York State
Expertise:Intermediate
Verified Purchase:Yes
Phone does not have the smooth lines and feeling of my S8 which was traded in. Phone has a "hunky" feel. It barely fits in my pants pocket.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 27, 2025
Hi there Upstater, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand that the larger size of your new phone may take some adjustment time for the feel in your hand and your pocket. But we hope you find time to explore the enhanced camera of your new phone, and features of Galaxy AI. This device also has a larger battery life, larger storage capacity, and more RAM to help you have a superior experience with your new device. We have provided a link to your full device manual to help you discover the full capabilities of your device, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to answer any questions that may arise as you continue your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Deal
on January 25, 2025
Posted by: Anonymous
from Redmond, WA
Expertise:Expert
I purchased this mobile during Black Friday sale. I loved the camera quality, display and battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hey there Dhandapani Krishnan, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the camera, display, and battery life of your new device. We hope you'll reach out to us again in the future at any time if you have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24Fe
on January 22, 2025
Posted by: UK Nipper
from Orlando Florida
Expertise:Intermediate
Verified Purchase:Yes
I am very happy with my new Samsung S24FE it is fast and reliable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 23, 2025
Hi there UK Nipper, we appreciate your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear how pleased you are with the speed and reliability of your new phone. We have provided a link to the full device manual to help you discover additional features like Galaxy AI that can further enhance your experience. We have also shared a link to the Samsung Support Team if any questions come up as you continue to explore your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top notch phone
on January 19, 2025
Posted by: JMJM
from Miami
Expertise:Expert
Verified Purchase:Yes
Outstanding phone and very happy. Long battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Champ
on January 15, 2025
Posted by: Angelo
from Texas
Verified Purchase:Yes
Champion for a new phone.. easy to operate and solid peice..
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 15, 2025
Hi Angelo, we appreciate your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear that you are so pleased with the use of your new phone, and finding it to be such a champion for your needs and preferences. We have provided links to help you further maximize your daily experience including the full manual for your device to discover additional capabilties and the Samsung Support Team to answer any questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Totally worth it.
on January 12, 2025
Posted by: Sam R
from Dunedin, Florida
Expertise:Expert
Verified Purchase:Yes
Easily the best phone I've ever owned by any metric. A bit of a learning curve getting used to where things are, but after a day or two its completely natural to me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 14, 2025
Hi Sam R, we appreciate your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear how pleased you are with the usage of your new device, after a short period of learning. We have provided a link to the full manual for your device to help you with additional features and capabilities. We have also shared a link to the Samsung Support Team to answer any questions that may arise as you continue your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 FE Great Phone
on January 11, 2025
Posted by: Chipper Foster
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
So far so Good, Nice Camera, Great Speed, Excellent Phone overall, I Love it ....... !!!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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