Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(1,663 Reviews)
Rating breakdown 1,663 reviews
5 Stars
1,296
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
5
The phone is great, it looks awesome
on March 17, 2025
Posted by: WhR22272
[This review was collected as part of a promotion.] I like the color of it, it works great between apps, the screen is big enough, to be honest is a high quality product .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wish it had audio eraser
on March 17, 2025
Posted by: Galaxyuser419
[This review was collected as part of a promotion.] Wish it had now brief or Samsung eraser shouldn't have to upgrade phones just to get apps would be awesome to receive it on older devices other then that my phone works as it should enjoy it very much especially how long the battery lasts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on March 17, 2025
Posted by: Armytanker
[This review was collected as part of a promotion.] This phone excedes my expectations. Easy to use, awesome interface, easy setup and over great for the price range. Does exactly what I need it to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great product, user friendly
on March 17, 2025
Posted by: Avulcan4u
[This review was collected as part of a promotion.] This product has great features with glitch free O.S. updates install without any rollbacks. Sound quality is average with good pickup from microphone. Camera is why I gave mediocre review, not very good quality photos. I wish they would relocate side buttons, cumbersome when picking up or handling phone.
Good overall product.
Good overall product.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hello there Avulcan4u, we appreciate your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are overall pleased with the features and usage of your device. We have provided links to a few articles to help you with the camera of your device to help you get the best possible photos and videos. We have also shared a link to the full device manual to help you use Galaxy AI features to edit and further enhance your photos. We lastly, have provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Could use external storage expansion
on March 17, 2025
Posted by: Shorty7702
[This review was collected as part of a promotion.] The camera is good.
Very user friendly.
Not too large.
Has a need of external storage slot.
Very user friendly.
Not too large.
Has a need of external storage slot.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has amazing features
on March 17, 2025
Posted by: 3heartsMomma
[This review was collected as part of a promotion.] I love the fact that my phone is easy to use I'm a busy mom of three kids and I'm able to keep all of our daily activities together and it makes Our Lives a bit easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
fast processor, no delays or freezing with apps
on March 17, 2025
Posted by: raffsolo
[This review was collected as part of a promotion.] By far the best cellphone I have. fast, and great screen. no problems with sensitive while writing. the screen resolution and cameras are also better than the iPhones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on March 17, 2025
Posted by: Gstanleycup
[This review was collected as part of a promotion.] From battery life, to seamless app activity to A.I. this is hands down the best pho e I've ever owned.
Value
5
Written by a customer while visiting Samsung US