Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm LTE - Black - (2022)
Average customer rating
4.7 out of 5
4.7
(115 Reviews)
Open Ratings Snapshot
Rating breakdown 115 reviews
5 Stars
91
4 Stars
19
3 Stars
4
2 Stars
1
1 Star
0
96%of customers recommend this product. 
(
104 out of 108
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm LTE - Black - (2022)
Customer Rating
4 out of 5
4
Great features. Poor implementation.
on October 10, 2022
Posted by: schneidergans
from Barstow, california
Expertise:Intermediate
[This review was collected as part of a promotion.] My experience may not be yours. I used to use the watch active 2.
Now I upgraded to the watch 5 pro.
There are some HUGE differences.
Watch pro 5 is very durable.
I'm constantly bumping into walls or other things and the watch 5 doesn't have a single scratch on it.
I can get a oxygen check that is mostly accurate.
Currently it says o2 is around 94%
It will also tell me my body composition.
How much fat I have on me, or muscle.
Connects seemless with other samsung devices.
Now the down part.
When on battery saver or not, caller ID takes awhile to display who's calling me. It will vibrate and make noise on my watch.
Being as samsung is very health conscious, not their health but yours, the watch will automatically begin to time your walks, or like they say, your workout.
I get around 18000 to 24000 a day so it constantly on the workout screen.
When I check what time it is, and I push the button on the side to show me what time it is, it takes a couple of trys.
Overall just too slow to really be accurate.
It also mistakes vacuuming as a walk.
(Constant movement back and forth is somehow misconstrued as walking.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Multiple steps forward one step back
on October 14, 2022
Posted by: Lili_Acul
from Hudson, OH
Expertise:Expert
[This review was collected as part of a promotion.] Steps Forward:
Enhanced battery. Up time is 2 to 3 days depending on usage and amount of notifications.
More user memory.
Flush buttons.
Step back:
Mechanical rotating bazel removed. Screen swipe not as precise and laggy.
Stagnant step
Inability of controlling home automation from the watch when away and phone or local network unavailable.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium Watch
on October 14, 2022
Posted by: Mach515
from South Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] The design of the watch is practical and looks very nice and the watch band is comfortable to wear. The battery last 2-3 days with normal use with the always on display enabled. The only complaint would be the band makes it difficult to charge on my 3 port charger.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exactly what I wanted!
on October 16, 2022
Posted by: MJW2
from San Diego
Expertise:Intermediate
[This review was collected as part of a promotion.] Great looks, good battery life. I really like all of the body monitoring programs. I can change the clock face to any style and configuration I can dream up. I've loaded a long Playlist of my favorites workout songs to help keep me energized. The most amazing watch I have ever owned and I don't even need my phone with me to make and receive calls.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Everything good except reset lose data
on October 19, 2022
Posted by: Psychopompos
from Los Angeles, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had to reset my watch every time I've accidentally unpaired my watch from my phone, I can't just pair it again, it makes me reset for new phone each time and I have to reinstall everything. Pain!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this watch
on October 23, 2022
Posted by: Moiz
from Long Island, New York
Expertise:Expert
[This review was collected as part of a promotion.] I had the watch 4 before (which I loved) but the battery was unreliable and didn't last long, this gives me a longer better and the build quality on this watch is amazing and I love the metal clasp band, it makes it easier to put on/take off the watch
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my watch
on October 23, 2022
Posted by: Dre87
from Columbia, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this device, battery is amazing, integration with android ecosystem is fantastic. I do wish it had more apps available and a better band support.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flawless
on October 24, 2022
Posted by: Gjoh1157
from Portland
Expertise:Intermediate
[This review was collected as part of a promotion.] No complaints. I got mine on preorder, and have had not a single issue and love the new body composition features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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