Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm LTE - Black - (2022)
Average customer rating
4.7
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
91
4 Stars
19
3 Stars
4
2 Stars
1
1 Star
0
96%of customers recommend this product.
(
104 out of
108)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm LTE - Black - (2022)
Posted by: Anonymous
from Houston Tx
Expertise:Expert
Verified Purchase:Yes
I came from the Gear S3 watch and it finally gave out on me. I like so many others have been rocking that watch into 2023. It was a great watch and i had been waiting for something newer. I went with the watch 5 pro w/ lte and it has been one of the best Samsung purchases I've made since the S22+. The apps and customizability work amazing. The processor is fast and the touch screen is crisp and bright even on sunny days outside. If you are a content creator and take alot of pictures and videos buy this watch and thank me later. You can use it as a viewfinder to see what your shot will look like before you record and even start and stop the video from your watch! Its hands down my favorite feature I use the most. The battery life IMO is phenominal. I can use it a full day it wont even get below 85%, and mind you thats with the health trackers and always on display off. There so many great things to say about this watch. Its a worthwhile upgrade until they come out with a newer pro watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mr Wick
Verified Purchase:Yes
For the most part the Galaxy 4 was everything that I wanted in a watch except for the battery life. The Galaxy 5 Pro solves this problem with a few welcome additions!
Written by a customer while visiting Samsung US
Posted by: Eric
from Columbus Ohio
Expertise:Expert
Verified Purchase:Yes
Working like a smart watch should. My galaxy watch 4 didn't work like this 😪 but I am happy that this one is working right.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: RickRugz
Expertise:Expert
Verified Purchase:Yes
Well Made,super durable and would recommend to others
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric
from Atlanta GA
Expertise:Intermediate
Verified Purchase:Yes
This watch is awesome and has all the features you could wish for. The ONLY issue is that it lags sometimes. It may be because it was in power save mode. Other than that it is a great watch.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Vasily
from New York,NY
Expertise:Intermediate
Verified Purchase:Yes
Very nice sturdy heavy duty look!like them very much.
Perfect bright and clear display with almost 180 degree visibility.
Perfect bright and clear display with almost 180 degree visibility.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Billy77
from New Britain, CT
Expertise:Intermediate
Verified Purchase:Yes
After a month of using A+ . I chose the 5 Pro over the 6 classic for battery life!!! My watch works three days on a single charge with normal daily use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TDA1
from 63101
Verified Purchase:Yes
Nice concept, bad battery life....................
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, January 9, 2024
Good day TDA1,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy SWatch5 Pro. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Feel free to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources or if you think of any questions that you have for us. We're always happy to assist you further! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy SWatch5 Pro. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Feel free to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources or if you think of any questions that you have for us. We're always happy to assist you further! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Written by a customer while visiting Samsung US