Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm LTE - Black - (2022)
Average customer rating
4.7
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
91
4 Stars
19
3 Stars
4
2 Stars
1
1 Star
0
96%of customers recommend this product.
(
104 out of
108)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm LTE - Black - (2022)
Customer Rating
5
Best watch yet
on December 26, 2022
Posted by: FrankD1126
from Panama City FL
[This review was collected as part of a promotion.] Just got my watch yesterday and I love it ... the best options and features I've ever seen and the os system is so much better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design
on December 27, 2022
Posted by: Jlyde
from Eden, ny
Expertise:Expert
[This review was collected as part of a promotion.] Looks and feels like a premium watch. Decent speaker, smooth interface, and is reliable to use on it's own.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on December 29, 2022
Posted by: StayatHomeHubby
from Columbus, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a month ago and I love the features. It has really helped me be more active
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: rrwatson
Verified Purchase:Yes
Does everything that I wanted in a watch. The larger battery is why I purchased the 5 pro instead of the new Galaxy Watch 6. I never run out of batter in the same day. Charge while your watch while your getting ready in the mornings and you should be good to go for the rest of the day. Might not be an accurate comparison, not having worn the 6. I am very satisfied with the 5 pro.
Written by a customer while visiting Samsung US
Posted by: Abdul
Expertise:Intermediate
Verified Purchase:Yes
Excellent battery life - 2 days with full charge) and health and wellness apps (steps, heart rate, sleep, ECG).
Wish it was part of the Fold 5 Promos.
D Strap requires awkward charging angle.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: DAV60
from Seattle, WA
Expertise:Intermediate
Verified Purchase:Yes
Great watch - had to replace the band since it was too tight, but otherwise, watch works exactly like I expected. Hope to have this one for years!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dr Cole
Expertise:Intermediate
Verified Purchase:Yes
Phenomenal Product. I love how everything is done with touch screen instead of needing to push the side buttons like on the Apple Watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe Reviewer
from Texas
Expertise:Expert
Verified Purchase:Yes
Decent watch overall, but not enough power with the processor and memory. Example changing from Bluetooth connection from the phone to 4GLTE data, tracking a run and streaming music from Spotify, the watch falls apart and becomes unusable. Processor, RAM and internal memory need to be upgraded for the watch to perform as intended. Would help battery life too. 2 hours max from full charge of tracking GPS and streaming music, battery is drained. Not super impressed.
Samsung, up your game at this price point. Incremental upgrades will not cut it. Let's go!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 17, 2023
Howdy Joe,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. The Galaxy Watch5 Pro has the Exynos W920 (Dualcore, 5nm) processor with a RAM 1.5GB + 16GB and a 590mAh battery. When you have the opportunity, please take a moment to review the article that I have linked below titled, "Reduced battery life on your Samsung smart watch" for some helpful tips on maximizing your battery life. Please feel free to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch5/buy/?modelCode=SM-R925UZKAXAA
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. The Galaxy Watch5 Pro has the Exynos W920 (Dualcore, 5nm) processor with a RAM 1.5GB + 16GB and a 590mAh battery. When you have the opportunity, please take a moment to review the article that I have linked below titled, "Reduced battery life on your Samsung smart watch" for some helpful tips on maximizing your battery life. Please feel free to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch5/buy/?modelCode=SM-R925UZKAXAA
Written by a customer while visiting Samsung US