Customer reviews from bestbuy-ca
Costway - 100-Pint Dehumidifier for Home & Basements w/ Smart App& Alexa Control - White
Average customer rating
3
(1 Review)
Rating breakdown 1 review
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0%of customers recommend this product.
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Customer Reviews for Costway - 100-Pint Dehumidifier for Home & Basements w/ Smart App& Alexa Control - White
Customer Rating
3
Good but with some shortcomings
on August 30, 2025
Posted by: Zbig
from Mississauga, Ontario
This humidifier gets very good reviews, but nobody mentions certain shortcomings that it has. The water tank is small about 5 L so removing large quantity of humidity will require emptying the tank several times. User manual is poorly written with spelling errors. There are no instructions how to connect to Alexa one has to figure it out himself through the app. No mention which Alexa commands it works with again find out by trial and error. The app is very comprehensive for a lot of devices that can be connected to it, but there is no reference where to find the instructions how to use it. You have to do it by trial and error. Works OK like any other dehumidifier. I bought it because of Wi-Fi and Alexa connectivity but user support for these features in terms of a manual is disappointing. You can control all the features through the app, but Alexa, once you figure out commands, reacts only to commands turning it on and off and changing the percentage of dehumidifying. Can't control fan, speed, timer or the mode of function. Big room for improvement.
No, I would not recommend this to a friend.
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