Customer reviews from bestbuy-ca
Costway - 10000 BTU Portable Air Conditioner Cools up to 350 sq.ft 3-in-1 Air Cooler with Fan Dehum Sleep Mode - White
Average customer rating
3.5
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
7
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
4
64%of customers recommend this product.
(
7 out of
11)
Customer Reviews for Costway - 10000 BTU Portable Air Conditioner Cools up to 350 sq.ft 3-in-1 Air Cooler with Fan Dehum Sleep Mode - White
Customer Rating
5
Castaway portable air conditioner
on July 26, 2026
Posted by: Chris
from Rockwood
Works well. Easy to install. Good installation instructions. Order arrived on time. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Excellent ! Froid !
on July 4, 2026
Posted by: Acecomet
from Caraquet
Pour le prix!? Super deal!
Wow! Vraiment bon ! J adore!
Très frais . Je doit l arete de temps en temps tellement qu il es bon a refroidir😂🤣
Wow! Vraiment bon ! J adore!
Très frais . Je doit l arete de temps en temps tellement qu il es bon a refroidir😂🤣
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Mine keeps shutting off
on July 1, 2026
Posted by: josey wails
from Northern Ont.
Bought my Costway A/C a few years ago, and it’s basically turned into an expensive indoor weather lottery. One minute it runs normally, and the next minute—click—it shuts off and won’t restart reliably until I manually intervene. Sometimes it comes back after a short time; other times it just refuses to work, like it’s mad at me for expecting basic climate control.
The cooling is just as inconsistent. I’ll get a glorious (but short lived) stretch of actual-cool air, then it suddenly stops keeping up even when the thermostat is set properly, so it ends up feeling more like a temperamental appliance I manage than real climate control.
If you want an A/C with “dramatic reboots,” a mysterious sense of timing, and a flair for disappearing acts, then sure, this is basically a live-action soap opera.
If you want something that consistently runs like a normal appliance, I would have to recommend a different brand than this one.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great for smaller spaces
on June 29, 2026
Posted by: Satisfied Customer
from BC, Canada
This is a Great air-conditioner. It cools fast and not too big to be in the way in small spaces. Not too noisy, just the right amount of white noise to help my child sleep. Great buy.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Teresa Brock
on June 29, 2026
Posted by: Anonymous
from Thessalon
We just got it hooked up today. Was easy hook up. N are home it cooler already. So very happy
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
DO NOT BUY, COMPRESSOR LEAKS WITHIN A YEAR
on June 22, 2026
Posted by: cyprus
from New Westminster
I bought this in March last year, already experienced leak just right afte 1 year waranty. Do not buy!
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Fake reviews
on June 11, 2026
Posted by: Biotech
from montreal
This is absolute garbage! can't be refunded. only puts humidity in the house, it's loud . my 5000 window btu is 10x time as strong. the real price is 280$ so best buy making fake deal again!!
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Buy better unit
on June 11, 2026
Posted by: Rose
from Montréal
Not happy, I don't get the good reviews. First of all, It's mini size and very cheap. My 12 year old pick it right up box and all and brought it up a flight of stairs. I mean it works, the room gets kinda cold but not nearly as much as the ones i have in the other bedrooms. Also it says it has an "auto shut off" when the pan is full, so I wasn't happy when my son's floor was flooded after using it for 1 night. Oh yeah and to empty it the valve is situated and the very bottom of the unit so have fun emptying it when they say you can't use it for 24 hours if you tilt it 45°. Lucky for me the water was already everywhere on the floor. I get these were kinda cheap but I find it's really not worth it. Gonna try and return.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca