Customer reviews from jbl.com
JBL - Harman Live Pro2 TWS True Adaptive Noise Cancelling Wireless Charging - Pink
Average customer rating
3.6
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
38
4 Stars
13
3 Stars
8
2 Stars
16
1 Star
12
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Harman Live Pro2 TWS True Adaptive Noise Cancelling Wireless Charging - Pink
Customer Rating
5
Great JBL sound
on December 12, 2023
Posted by: Landjet
Lives up to JBL sound, the treble with the equalizer in the app isn’t as crisp as I would like, but still leaps and bounds above AirPod pro buds that I also have
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on November 11, 2023
Posted by: MaxRoadWarrior
from Reno, NV
Had been shopping true wireless earbuds for a long time. These had all the features I wanted, and the sale price made the decision easy!
Written by a customer while visiting jbl.com
Customer Rating
1
They connecting to Apple Watch.
on October 29, 2023
Posted by: Waste of time
from California
They do not connect to my Apple Watch so they are no better than some old wired based headphones.
By Customer Support, October 29, 2023
Our JBL Live Pro 2 TWS is compatible with both Android and iOS devices. You could try to search for the headphones on the Bluetooth menu of your Apple Watch. However, we can't guarantee its compatibility. If you need more help, please contact our customer support for assistance.
Response from jbl.comBy Cess, October 29, 2023
Our JBL Live Pro 2 TWS is compatible with both Android and iOS devices. You could try to search for the headphones on the Bluetooth menu of your Apple Watch. However, we can't guarantee its compatibility. If you need more help, please contact our customer support for assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
on October 25, 2023
Posted by: nurse947
I brought this for my husband as a gift for our anniversary. He picked it out because he knows it is good.
Written by a customer while visiting jbl.com
Customer Rating
4
Not a Proper Fit
on September 20, 2023
Posted by: DrcjL
Although they sound and the functions are very convenient, do not sit in my ear properly and out . I have tried different bud sizes and different to see if it help, but unfortunately they continue to fall our.
Written by a customer while visiting jbl.com
Customer Rating
5
Great
on September 1, 2023
Posted by: Jagga
This is the best noise canceling and perfect calling for Busey routes perfect fit overall all features is fantastic and price is best for others big brands Their price is too high and no features which you get live pro may this is very good tws Wow
Written by a customer while visiting jbl.com
Customer Rating
1
Disconnect seriously when using outdoor
on August 23, 2023
Posted by: Felix Cherry
I bought this earphone this August on the 19th, sound quality is nice noise cancellation does it work indoor. However, when using outdoor it continues to disconnect and disconnect seriously, call me this situation be resolved is a critical. it will be kind enough of you to let me have a solution to avoid outdoor disconnection.
By Customer Support, August 23, 2023
We're here to help with your JBL Live Pro 2 TWS. Try to restart your Bluetooth connection and make sure that your source device and JBL Live Pro 2 TWS are within the Bluetooth range of 10M. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
3
it works only sometimes
on August 2, 2023
Posted by: getbeats3
from New York, NY
The things I was looking for when purchasing this was is it small enough? Is the sound quality good? can i workout with it? and when I make a phone call is the mic quality good?
I had read a few reviews saying that after a few months it just stopped working. i only bought it a few weeks ago and it already started not wokring only sometimes. i got so frustrated i got on a crowded train full of loud people and was hoping to use the noise cancelling feature and listen to some music. it wouldnt play. it would connect, i would have the music playing with full volume, but i would hear nothing. even restarted my phone. normally im not picky with earbuds but this was just extremely frustrating that it would only work sometimes. plus my boyfriend whom i facetime often also told me it's hard to hear when i speak through the mic. other than this, the noise cancelling was good, and the sound quality was good, but only when it would work.
By Customer Support, August 4, 2023
We're here to help with your JBL Live Pro 2 TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. We'd like to work with you directly to address the issues you're experiencing with your JBL Live Pro 2 TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com