Customer reviews from bestbuy-ca
JBL - Tour Pro 2 True Wireless Noise Cancelling Earbuds - Black
Average customer rating
2.3
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
5
30%of customers recommend this product.
(
3 out of
10)
Customer Reviews for JBL - Tour Pro 2 True Wireless Noise Cancelling Earbuds - Black
Customer Rating
2
Not the best
on November 16, 2025
Posted by: t97
from Ottawa
They are very loose, every step or vibration your body causes the earphones get looser and feel the sensation of falling, not good if you were to workout or run with them.
They are not as loud as any other ear buds i’ve had in the past they don’t have the greatest noise quality also when it comes to sound. Noise cancellation is very good doe.
They are not as loud as any other ear buds i’ve had in the past they don’t have the greatest noise quality also when it comes to sound. Noise cancellation is very good doe.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Love them
on November 2, 2025
Posted by: Daddy
from Toronto
I've been using these for 8 months constantly, everyday and I love them I don't leave the house without them and they work amazing
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Just Received My JBL Pro 2 Headphones
on November 3, 2024
Posted by: not happy
from Nobel
They simply suck. Bought them to watch TV and not disturb others. They suffer from cutting in and out so bad they are useless.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Garbage earbuds. Save your money and get Airpods.
on October 21, 2024
Posted by: Gerard
from Edmonton
400 dollars cad for a lcd screen on your ear bud case hahaha. Your phone has a screen on it. Battery also dies after half a day and the jbl app is almost unusable.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Great buds
on October 21, 2024
Posted by: Vincent
from Niagara falls
I love JBL tour Pro2 buds because of their good noise canceling and big sound! The touch screen on the case is not a gimmick, it really works well even when I connect on a laptop....
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Disappointed
on October 14, 2024
Posted by: Thom Thom
from Sainte therese
I have almost always used apple headphones, after losing 1 of the box of two I said to myself, I would like to change, especially the presentation of this one was attractive but sincerely... disappointment on top of disappointment. After connecting the earphone a few minutes later the earphone creates a second and I can't listen to a song without the earphone disconnecting by itself. I removed it from my device reconnected it always the same thing the sound with one out of two is not great both it's okay
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Worst Jbl.
on February 19, 2024
Posted by: Rajan
from Calgary
It’s 4th time bad experience with Jbl. It’s always has battery problems. I just buy these once yesterday. I charged it for 2 hrs. Without using it after 10 minutes battery was on 10%. I never recommended any one to buy Jbl.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Worth this money
on January 3, 2024
Posted by: NDQBy
from Torbay
Excellent sound. Pure bass, not directly punching in your head, but somewhere around, so does not cause fatigue and headache. Really comfortable in ears. Smart case with useful options, pleasant to hold in hand. And battery life of course. Highly satisfied.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca