Customer reviews from jbl.com
JBL - Tour Pro 2 True Wireless Noise Cancelling Earbuds - Black
Average customer rating
4.2
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
29
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
4
100%of customers recommend this product.
(
11 out of
11)
Customer Reviews for JBL - Tour Pro 2 True Wireless Noise Cancelling Earbuds - Black
Customer Rating
5
on June 20, 2023
Posted by: Madmex
On point,
JBL never lets you down, awesome quality-
JBL never lets you down, awesome quality-
Written by a customer while visiting jbl.com
Customer Rating
5
User friendly headphones with awesome features!
on April 23, 2023
Posted by: Heath23
from Chicago
[This review was collected as part of a promotion.] These headphones are really neat! They have touch screen features which allows you change songs & volume from the case instead of your phone. I enjoy this feature as I ride the train & love how user friendly they are to use. The noise canceling is very good. The ambience & talk through function works well to balance surrounding noise & headphone sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
I'm impressed!
on April 18, 2023
Posted by: Duffer917
from Colorado!
[This review was collected as part of a promotion.] It takes quite a bit to get 5 stars from me. Pretty rare actually. The Tour Pro 2 is deserving. Starting with the case: the smart touch case allows you to manage settings, calls, ambient noise levels, sound settings, etc. without going to the app. As normal, the buds are magnetic in the case. For full settings, use the app. Very helpful, even helping you check the best in ear fit for your buds! Sound settings are very intuitive and pretty certain to find a setting for your liking. Bass has been much improved, although at a bit of a loss in mid-range. Noise cancelling is superb. Best I've experienced. Numerous speakers (6 in total) allow the headphones to pick up surrounding noises. Calling is simple and call quality is much improved. I tested this with a friend to determine the quality. Battery life is 40+ hours. All said, these by far are my favorites!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Solid minimalist headphones!
on April 17, 2023
Posted by: jbarnr
from Seymour, TN
[This review was collected as part of a promotion.] When it comes to headphones - I either like over the ear, or in ear headphones. In ear headphones has always been tricky for me - most are not very comfortable for one reason or another, and some of the newer styles (no cords, etc.) are fine at first but then quickly stop holding charge amongst other things.
So far (knock on wood) I have not had any charging and or longevity issues with these particular headphones - I use them when I mow, work out, walk my dogs - really just about any time I want to listen to some music and keep it to myself. The noise cancelling works great (re: mowing) - wireless charging is what you would expect - calls are clear. My ears have not been bothered so far with a few extended listening sessions (yard work fun).
No real negatives for me to report as of this writing - pleasantly surprised by the sound and features of the headphones.
The only thing I can mention that may be seen as a negative (depending on your viewpoint I suppose) is I don't really use and or care much for the interface on the case. In theory it seemed like a nifty thing to have, but in reality I just haven't found myself messing with it much at all. There is no hard negative / reason as to why that is - I guess just preference / laziness maybe.
I also personally have not found a need / use for the spatial sound but I do use similar technology on gaming headphones, etc. So I know the use case for it, and what it does - but with these in particular and where I use them I haven't wanted or needed to use it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Earbuds are great but it's all about the case
on April 10, 2023
Posted by: StillGrindin87
from Memphis, TN
[This review was collected as part of a promotion.] Good earbuds with good sound. I think the best aspect is the ability to control things from the case. Sometimes it is hard to remember all of the controls on the earbud (which to press, how many times to press it, etc.), so the screen on the case is a great feature.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
The good ,The bad and the Ugly
on April 7, 2023
Posted by: I love music
from New,York
[This review was collected as part of a promotion.] Let me start off by saying JBL is really innovative....I dont know if this is the smartest or not so smart thing that JBL has done...There's alot going on with thease earbuds....The case has a screen with similar features that are on your phone or smart watch..So i dont know if thease are going to be for everyone,because you can use your phone to do all the features that is on the case like skipping tracks,playand pause,or getting notifications also controlling volume and so on.Dont get me wrong i think they look and perform pretty well.The sound is very good ,but you have to play with the EQ and make sure you try on all earbuds plug to see what's the best for you.The earbuds check all the boxes i like in earbuds, like multiple connections also good soud decent call quality.ANC and ambient aware.ANC is ok but could be better Ambient aware works very well.It also has spatial sound in which im not a fan of.The case is kind of chunky.I dont think i will use the to workout also ill be scared of damaging the screen on the case .But all in all these may not be for everyone I do thin they are pretty amazing.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
These jbl tour pro 2 earbuds are fantastic
on April 7, 2023
Posted by: Charge123
from Charleston West Virginia
[This review was collected as part of a promotion.] They have exquisite sound and the bass is phenomenal. I really like the wireless charging option. The design is really cool even down to the box art. The case that you store them in is very sleek and high quality. I would highly recommend for anyone who's serious about music.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Smart case with amazing buds
on April 7, 2023
Posted by: JBL party house
from Sterling Illinois
[This review was collected as part of a promotion.] Simply amazing smart case that has full controls of everything, and the ear buds sound quality is beautiful,with noise cancellation Ambient sound. Has a very long battery life in the ear buds and smart case pretty much last forever. The design of the ear buds are simply beautiful, and the case looks nice with the LCD screen in color with the JBL logo at the bottom. They have really good bass when you are listening to music and also the people you make calls to can hear you extra clear. Must say one of the best earbuds i ever seen.
I would recommend this to a friend!
Written by a customer while visiting jbl.com